Grocery Department Head

JOB SUMMARY:
The Grocery Department Head provides a delightful customer experience while maintaining a welcoming, well merchandised department. This person supports the store operations and embodies the spirit of servant leadership. The GDH interacts with customers, vendors, and KWF Team Members in a positive and authentic manner. This person follows the leadership of the Store Manager.

KWF CULTURE:
KWF Team Members embrace KWF culture and can speak to our history and mission. The Grocery Department Head knows how to get the job done with a smile while managing the energy and mood of themselves and their team.

KWF Team Members Are:

• Positive
• Supportive
• Self-Motivated
• Team-Oriented
• Hard-working
• Flexible

DAILY OPERATIONS: The Grocery Department Head primary responsibility is to execute the following:
• Provides exceptional customer service to all.
• Follows the current KWF ordering SOP to maintain fully stocked shelves throughout the entire department.
• Follows established KWF merchandising best practices to maintain clean, tidy and organized displays.
• Understands and performs KWF inventory management functions.
• Maintains accurate and up-to-date product signage throughout the entire department.
• Works with Store Manager & Category Manager closely maintain all elements of department sales performance.

TEAM & LEADERSHIP
• Participate in the hiring, evaluation, training, coaching and development of staff members in collaboration with the SM.
• Support store experience by upholding KWF Guidelines for staff appearance, energy, quality and cleanliness.
• Participates in scheduled management and departmental meetings to ensure core operational functions are followed.
• Servant leader; fostering team development and cohesion through service to each other.

Key Attributes:
• Good communication skills: oral and written
• Strong analytical and mathematical capabilities
• Motivated to work a flexible schedule including nights and weekends
• Thrives in leading a team in a fast-paced work environment
• Able to be on your feet for an extended period of time
• Have excellent time management skills
• Must be 18 years or older

Job Requirements
Hours: Up to 40 hours per week nonexempt status with flexibility to work day, evening and weekend shifts as necessary.


Physical Capabilities:
* Full Sense Range (Vision, Hearing, and Sense of Smell) - the ability to read product labels, distinguish color and smell for quality control as well as the ability to communicate with customers and co-workers.
* Lifting, Gripping and Carrying Objects - Up to 50 to 75 pounds frequently, including boxes, cans, tools, and other products.
* Stooping, Squatting, and Kneeling - Stoop and maneuver to pick up boxes from shelving and carts.
* Walking - Short distances to bring items from miscellaneous areas.
* Standing - Prolonged standing.
* Work Environment - Movement based with the majority of time being in motion (walking/standing) rather than sedentary (sitting).
* Climate - Ability to work in cold environments (cooler, freezer, back stock area) and handle cold products for extended periods of time on a regular basis.

Additional Information
We pride ourselves on being able to offer a robust benefits package to our full time staff.

Benefits include:
* Medical and dental insurance options
* Store discount
* 401 (K) with matching funds after one year of service and at least 1,000 hours
* Paid Time Off
* Short term and Long term disability

Please Note: This job description is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities or requirements