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in Tracy, CA

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About this job

We are looking for talented Customer Service Representatives who will engage in flawless interactions with our clients. Successful candidates will have a passion for RH's products and design services and will live Our Values every day. Ensuring client satisfaction is not just your goal...you'll accept nothing less. RESPONSIBILITIESLive Our Values: People, Quality, Service and InnovationBy delivering a concierge level of service, you will ensure every interaction results in client delightYou will create rapport with our clients ensuring we deliver on our vision of becoming the world's best interior design firmThrough your detailed product expertise and excellent verbal and written communication, you will create a luxury service experience in every interactionYou will cultivate cross-functional relationships to ensure you are able to deliver solutions at speed to our clientsDue to your reliability, commitment and follow-up, you will exceed client expectationsWith your keen sense of style and creative eye, you will provide creative solutions to engage with your clients' individual vision by providing recommendations and complementing their existing purchases ? REQUIREMENTSPassion for the RH brand and interior designHigh energy and inspiration in everything you do for your clients and the Associates at RHCreative and innovative ideas with a focus on delivering resultsAbility to think, lead and deliver results independentlyCustomer service experience communicating with clients through various channelsExcellent verbal and written communication skills are a mustStrong aptitude for navigating various software applications?IMPORTANT TO KNOWTo determine if the Customer Service Representative position is right for you, you should know that the role does require prolonged sitting and heavy use of computer and telephone equipment. A telephone device to enhance hearing will be provided if needed. Correct vision is also required in order to read a computer screen and associated communications.We believe that service starts inside the organization and embrace a concept called "People First." At RH, you will receive generous benefits, an incredible product discount and plenty of opportunity for career advancement. Simply put, it means "if we expect our people to deliver first-class service to our customers, we must first deliver first-class service to our people."We believe that service starts inside the organization and embrace a concept called "People First." At RH, you will receive generous benefits, an incredible product discount and plenty of opportunity for career advancement. Simply put, it means "if we expect our people to deliver first-class service to our customers, we must first deliver first-class service to our people."RH is an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.