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in Grand Forks, ND

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Hours Part-time, Full-time
Location 4315 Demers Avenue
Grand Forks, North Dakota

About this job

Our Mission:We work to serve our communities, customers, partners and team members by providing:*Quality products and courteous service at competitive prices in clean stores and convenient locations.*Dependable relationships where communities, customers, partners and team members are treated with respect, dignity, honesty and high performance is expected and rewarded now and into the future.*Shareholders with a fair return on investment.Job Description: Cashier / Frontline Rep Fast paced, regularly changing environment where you will analyze problems and find solutions to assist and help customers in need. You will work hard and be required to build the habits of a Champion.As a member of our team, you will be required to understand and live the mission of Dusterhoft Family Stores to seize the opportunity in the achievement of company goals and objectives. You will conduct business according to the details of this job description and the employee manual, making the customer our #1 priority. Core ValuesFamily Spirit: We work together, play together, laugh together, and we care about the personal growth and development of every person on our team.-Lead by example. Create a positive work environment with the entire team. Encourage open-minded thinking with initiative for solutions-Interact respectfully. Engage in constructive conflict and speak candidly and appropriate with each team member. You are required to treat each team member with respect and be courteous to one another.Exceed Customer Expectations: We all work for the customer and our goal is to WOW each customer through consistent, approachable, respectful, and empathetic treatment. Committed to providing outstanding customer service making it our competitive advantage. Understand what each customer requires and ensure we WOW our customers every time.Learn-Teach-Grow: We challenge ourselves to find a better way, show others a better way and live that better way, every day.-Develop and share ways for continuous improvement within the organization and assist and train others in areas or subjects in which you are more experienced or educated.-Maintain and demonstrate professional work ethics, moral integrity and a positive attitude at all times.Essential Functions-Ensure the smooth daily running of the convenience store-Smash shift goals and objectives.-Motivate, encourage, and challenge your peers. -Resolve customer complaints in a timely and professional manner-Ensure store is clean, adequately stocked, organized, and well kept-Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner-Complete shift paperwork and entry in a timely manner as established by management-Have the physical ability to perform all duties of a Cashier / Frontline Rep-Follow all Company Policies and established procedures-Implement and enforce all merchandising and vendor policies and procedures-Report any /all unsafe conditions to management-Report and process any team and/or customer incidents or accidents following company procedure-Perform other related duties and activities as requested by management