Lead, Mountain Safety - Winter Seasonal - Park City Resort - Full-time / Part-time

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Directs the day-to-day work of Mountain Safety employees, but does not have direct reports. Enforces policies and procedures; provides training and guidance as needed and problem solves issues. Performs all tasks for which work group is responsible as necessary.

Responsibilities include, but are not limited to, the following:

• Practices first level leadership skills in regards to motivation, morale, and positive reinforcement, verbal feedback, and gives input to supervisory team on mid and end of season reviews.
• Collects and tracks team members’ completed training activities, attendance and inspections.Demonstrate high ability to mediate guest service issues, while providing the best service possible for the Guest.
• Develop positive relationships with other leaders and management staff to provide the best employee experience as possible.
• Assist with day to day training of staff and give feedback for tracking performance throughout the season.
• Help create a cohesive, consistent and upbeat attitude among the staff toward individual and departmental safety goals.
• Coordinate day to day department operations on the mountain, to include staffing coverage adjustments, signage, and other issues as they arise.
• Must consistently provide excellent guest service.  Help drive improved guest service ratings for the company.
• Ensure all violator cards are retrieved from the patrol staff each day.
• Responsible to participate and lead the safety violator classes.
• Enter operation notes into RPOS system and department spread sheet on a daily basis. Provide assistance and leadership on small projects, as assigned.

Job Qualifications:

• High School Diploma or equivalent- required
• College Degree - preferred
• Mountain Information or Mountain Safety work experience - required
• 1+ years of supervisory experience - preferred
• Advanced skiing/riding skills - required
• MS Office efficiency - required
• Verbal & written proficiency in the English language
• Must be well versed in all facets of Mountain Operations and  guest services
• Ability to lift up to 75 pounds
• Extensive knowledge of Park City Resort Mountain Operations and Resort layout.
• Must have frequent ability to lift, stand, walk, sit, and maneuver in all climate conditions on mountain, in high elevation territories and changing weather conditions;
• Must have full dexterity of hands and fingers to feel and maneuver in cold temperatures;
• Ability to reach with hands/arms;
• Ability to climb, balance, stoop, kneel, crouch or crawl in all weather conditions up to 8 hours every day;
• Ability to positively communicate with our guests verbally -  listening and talking;
• Must have good vision (corrected or not corrected) – with ability to see up-close, in the distance, with color, peripheral, depth perception and have the ability to adjust focus.

Becoming part of the Park City team means you’re joining one of the best ski brands in the world. The legendary Park City mountain and town are crafted from local charm and hospitality. And living and working in Park City brings its own benefits. From the hip and friendly ski-into-town cultural scene to the unrivaled Wasatch powder of America’s largest mountain resort, Park City has a pulse that’s as charming as it is rewarding. Join our team and come experience all that Park City has to offer.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 141980