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in Owasso, OK
Store Lead
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Owasso, OK Owasso, Oklahoma |
About this job
OverviewA Store Lead is responsible for supporting the Store Leadership Team, in the absence of a manager, by completing cash wrap operations, opening and closing procedures and acting as the Leader On Duty (LOD). The Store Lead represents the brand, operates in a professional manner, engages customers, maintains store standards and supports teamwork. The Store Lead has a direct reporting relationship to the Store Manager.Responsibilities
Key Accountabilities:
* Supports management team in order to maximize productivity through product knowledge, customer service and by meeting key store initiatives
* Assists in developing talent through the training and supervision of associates
* Serves as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand
* Participates in the Leader On Duty (LOD) program which provides an exceptional shopping experience to our customers and drives store profitability while leveraging payroll
* Supports and participates in all company training and developmental initiatives
* Fosters a positive work environment and provides direct, honest feedback in a timely manner
* Maintains a clean, organized and efficient stockroom, adhering to customer ready environment (CRE) standards and safety requirements
* Ability to model, encourage and demonstrate exceptional customer service behaviors while on the sales floor
* Represents the company in a professional and positive manner
Qualifications
Education and Experience:
* 1 to 3 years previous retail experience
* must be at least 18 years of age
* High School Diploma or Equivalent Required
Business Knowledge and Critical Skills:
* Demonstrated passion for customer service, time management and organizational skills
* Attention to detail and ability to prioritize tasks
* communicates effectively
* Ability to work in team environment
* proficiency in Microsoft suite of applications and ability to adapt to additional internal applications
* Demonstrates adaptability
* Serves as a role model
* Be flexible and open to change in a fast paced environment
* Embraces self development
* Ability to work a flexible schedule to meet the needs of the business
* Ability to
Key Accountabilities:
* Supports management team in order to maximize productivity through product knowledge, customer service and by meeting key store initiatives
* Assists in developing talent through the training and supervision of associates
* Serves as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand
* Participates in the Leader On Duty (LOD) program which provides an exceptional shopping experience to our customers and drives store profitability while leveraging payroll
* Supports and participates in all company training and developmental initiatives
* Fosters a positive work environment and provides direct, honest feedback in a timely manner
* Maintains a clean, organized and efficient stockroom, adhering to customer ready environment (CRE) standards and safety requirements
* Ability to model, encourage and demonstrate exceptional customer service behaviors while on the sales floor
* Represents the company in a professional and positive manner
Qualifications
Education and Experience:
* 1 to 3 years previous retail experience
* must be at least 18 years of age
* High School Diploma or Equivalent Required
Business Knowledge and Critical Skills:
* Demonstrated passion for customer service, time management and organizational skills
* Attention to detail and ability to prioritize tasks
* communicates effectively
* Ability to work in team environment
* proficiency in Microsoft suite of applications and ability to adapt to additional internal applications
* Demonstrates adaptability
* Serves as a role model
* Be flexible and open to change in a fast paced environment
* Embraces self development
* Ability to work a flexible schedule to meet the needs of the business
* Ability to