Human Resource Manager

Whelan Security is looking for a talented and driven leader to manage our Human Resources in the Memphis area!

Whelan Security is a performance-based company that cares deeply about maintaining our conservative business culture. The Human Resources Manager (HRM) is responsible for providing HR direction and counsel to branch HR Team members, streamlining hiring processes to ensure consistent, effective and efficient hiring new team members, training, posting/reposting officers and ensuring compliance with federal, state and local laws within the assigned branch. The HRM role is 10% strategic and 90% tactical. The strategic portion consists of driving business results through solid people strategy and leadership, which includes the following four leadership principles – 1) hire great people, 2) set clear expectations, 3) provide the tools they need to succeed, 4) hold them accountable.
Specific responsibilities include:

• Leadership to branch HR team members – may supervise 1-3 office support staff
• Tactically involved in the recruitment process to ensure a continuous applicant pool
  • Ensure constant communication and use of referral program
  • Manage and participate in targeted recruiting initiatives by communicating regularly with the General Manager, Regional Human Resources Manager, and Client Service Managers regarding specific recruiting needs
  • Attend recruitment functions such as job fairs, career days, and other events to source candidate
• Oversee or manage selection, on-boarding and placement process specific to all new employees
• Oversee the on-boarding process to ensure compliance with company standards such as PEAK and background checks
• Communicate open and in process positions to all branch staff
• Distribute required weekly, monthly reporting
• Ensure compliance to Whelan required training including Welcome to Whelan, Supervisor Training, CPR, and Driver required assessments, training and checklist
• Facilitate employee engagement by co-writing eNPS action plans and encouraging officer recognition programs such as Officer of the Month and Making a Difference Awards
• Guarantee compliance for all state licensing requirements
  • Enforce all state training requirements
• Support benefit communication during annual open enrollment and serve as ongoing liaison between officers and corporate office
• Ensure compliance with regulatory or collective bargaining requirements (where applicable)
• Process FMLA/LOA requests
• Manage all workers’ compensation claims for the branch
• Ensure OSHA compliance and reporting for the branch
• Complete all requests for unemployment claims for the branch
• Responsible for creating a safety culture within the branch
• Facilitate branch progressive disciple policies and ensure it is executed fairly and consistently
  • Respond to all Ethics & Compliance hotline alerts
  • Investigate all allegations of policy violations

Qualifications

Successful candidates must meet the following requirements:

• Legally authorized to work in the United States
• At least 21 years of age or older as required by applicable law or contractual requirements
• Demonstrate a stable work history
• Pass an extensive background screening which includes, but is not limited to, criminal background checks (local, state and federal), drug test, aptitude tests, skills assessment, interviews, and personality profile (behavioral assessment)
• Possess a current and valid driver’s license
• Possess at least 3-5 years of HR generalist or HR leadership experience in a diverse organization
• Experience with applicant tracking systems and recruitment processes
• Experience with HRIS systems
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
• Good understanding of sourcing and selection techniques, inclusive of social media technology

Candidates must meet the following skill requirements:

• Demonstrated experience and capability to recruit professional level roles required
• Strong interview skills and the ability to assess high-quality, high performing talent in support of the company’s standards & expectations, specifically Whelan’s 10 Core Values
• Ability to work collaboratively and openly with cross-functional business partners in a non-hierarchical environment
• Detail-oriented with exceptional organizational skills and ability to multi-task
• Action oriented and results driven with ability to get projects done with limited resources
• Collaborative partner – with external as well as internal personnel
• Excellent communication skills both oral and written
• Ability to think and react in a high-energy, fast-paced environment
• Self-starter, able to drive projects to conclusion and work effectively with a variety of people at various levels within the company
• Comfortable dealing with ambiguity
• Must possess a strong understanding and appreciation of a diverse work environment and have the ability to demonstrate initiatives for recruiting for diversity
• Must have a working knowledge of HR topics (FMLA, unemployment claims, workman’s comp, employment law, harassment, etc...) as well as discrimination laws related to recruiting, hiring, and transferring employees
• Must demonstrate the ability to act independently and make quality decisions

Education

Candidates must meet the following educational requirements:

• BS/BA degree in human resources, business administration or related field

Why Whelan?
Be Supported: Whelan employees enjoy a comprehensive benefits package including health insurance, supplemental benefits, (including dental, vision, short term disability, life insurance, and legal assistance plans), 401(k) retirement plan, employee assistance program, prescription discount cards, paid vacations, and more!

Be Challenged: Our extensive training program and career progression opportunities create an environment where employees can thrive, succeed, and enhance their careers.

Be Rewarded: We are proud to acknowledge and reward exceptional employees who make a difference to customers, the team, and the organization through our comprehensive Employee Recognition Program.

Be Valued: We are more than a team – we are a family! The distinctive culture of our family business sets us apart from every other contract security company in the industry.

Apply Now!
At Whelan, we are passionate about our employees. If you have a passion for people and wish to join a family-owned, industry leading organization – APPLY NOW!

Click “Apply” to begin the application process immediately; or if you wish to expedite your application, we encourage you to visit our local branch office located at 8295 Tournament Drive Suite 150 Memphis, TN 38125 to apply in person. For more information, you can also call us at 901.969.4575 .

TN State License# 11963?

Memphis, Tennessee 38119