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About this job

Property Description

Admire views of Pikes Peak and Cheyenne Mountain during your stay at the DoubleTree by Hilton Colorado Springs Hotel. Located off I-25, minutes from the Colorado Springs Airport and the closest full service hotel to Fort Carson, make it perfect for the business and leisure traveler. When staying at our hotel you’ll enjoy beautiful scenery and easy access to attractions. Walk through the doors and be greeted with a smile, outstanding service and the famous warm chocolate chip Cookie by DoubleTree.

Job Description

We’re currently hiring an experienced Night Auditor. The Night Auditor performs all Guest Service Agent duties on the third shift (11:00PM - 7:30AM) including check-in/check-out, guest accounting, guest reception, etc.; operates the PBX and mans the radio base, balances Front Office and Food & Beverage activity for the day; and prepares daily reports for this activity.

Review house status with the second shift Front Desk Manager/Supervisor in preparation for the third shift check-in activity. Post charges to guest accounts as needed. Reconciles/balances all departments to final register reading by re-taping all department vouchers from the start of the day's business.  All taped should be labeled and dated and a complete report detailing any adjustments for errors (with full explanation) should be included. Compiles room revenue report detailing each room, rate charged, guest name and company affiliation, length of stay, and other information requested. Process room, tax, movie charges and phone charges for the day.  Total room revenue should balance to room revenue report. Prepares tapes of individual folios in the guest and city ledger and reconciles the final balance. Reconciles/balances actual advance deposits received during the day to the advance deposit folios. Shut down Food and Beverage computer system (Micros) for the day and restart the following day. Complete and balance restaurant reports from Micros financial report and record Food & Beverage totals. Performs all Front Desk/PBX duties during shift including the switchboard, check-ins, check outs, guest messages and requests, reservations, etc. Notifies the General Manager of any unusual incidents or emergencies, which occurred during the shift.