Bilingual Call Center Representative

Are you Bilingual AND looking for a new career opportunity where you are rewarded for working hard but like to have fun? The CMI Group is currently seeking Bilingual Customer Service Representatives to become a part of our growing team. We are looking for individuals that have excellent communication and listening skills, and share our company core values of creating a positive and healthy work environment.

Job duties

• Help assist customers in resolving their past due cable television service accounts.
• Responsible for negotiating payment arrangements on past due amounts.
• Preserve/enhance our client’s reputation by maintaining high customer service and empathetic focus to our collection approach
• Follow established CMI policies, procedures, and training guidelines.
• Meet call center goals and productivity standards
• Establish payment arrangements with a sense of urgency and set deadlines
• Serve as an active member of the team contributing to a positive work environment
• Preserve confidentiality and security of sensitive information
• Assist in special projects as requested

We offer a full medical, dental, and vision benefits package.

Great Bonus opportunities and a fun relaxed work environment