Retail/Rental Concierge - FT & PT - Winter Seasonal - Breckenridge Ski Resort - Full-time / Part-time

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Full Time & Part Time Positions Available!

Responsible for generating rental sales through world-class guest service. Assists customers with rental equipment. Monitors store appearance and merchandise displays. Possesses in-depth knowledge of rental concepts, practices and procedures. Prior experience, skills, and training are required to perform successfully at this level. May train new and existing associate positions.

• Possess a broad in-depth knowldege of rental equipment
• Explain to guests how to operate rental equipment, safety practices and guest responsibility for the equipment during the rental including lenghth of rental and return options
• Ensure equipment on the rental "ready" line is ready to make a successful rental by cleaning, servicing, and testing according to established service requirements
• Follow all company standards in regards to paperwork, cash management and loss prevention standards
• Deliver an enthusiastic and professional level of customer service at all times
• Identify customer riding ability, basic foot identification and measurements (length, width, overall shape, size, etc.)
• Drive business by increasing units per transaction and average dollar per sale
• Serve as a resource and knowledge base for new and existing employees

If you’re hard working and feel exhilarated serving others, you’ll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you’re interested in moving mountains in your career, come work with us at Breckenridge where you’ll instantly feel at home.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 141981