Footwear Specialist - Ralph Lauren, Beverly Hills - 20217 - Full-time / Part-time

Ralph Lauren Corporation (NYSE: RL) is a leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances. For over 45 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.

Purpose and Scope: Ensure

a consistent memorable customer shopping experience using the highest standards

of service excellence while building client relationships and upholding our

cultural ethos. Partner with Accessories Department Manager to learn the role

of a leader, in order to positively influence sales team and drive the Footwear

department's sales. Responsibilities:Self* Takes a proactive approach to self

development and actively gives/receives feedback throughone-on-ones

and coaching.* Exhibit pride through positive

demeanor, body language and personal presentation.* Takes a proactive approach, embrace,

action and commit to all training tools provided (service excellence, product

knowledge, etc).* Supports and promotes new Footwear

business initiatives to create a positive reception from sales team.* Demonstrates professional etiquette

through integrity, honesty and respect for others.* Build on personal professional sales

experience to become a more knowledgeable and effective Footwear expert. Customer* Drive sales in the Footwear

department by exhibiting expertize on product knowledge and customer service

standards. * Develop and grow clientelling efforts

through perfecting Book of Business strategy.

* Upholds customer service and training

standards in the Footwear department, and identifies and communicates training

needs to management. * Exemplify excellence in Footwear

customer service responsibilities. * Consistently builds and develops a

proactive clientele business through social engagement and relationship skills.* Consistently deliver value added

services to enhance customer experience.* Acknowledge all customers and treat

them as if they were guests in your home at all times.* Express humility, kindness and

genuine interest in the individual.* Anticipate customer needs and be

responsive with an engaging attitude.* Offer the unexpected to create a

memorable experience.* Create and nurture an enduring

relationship. Brand* Maintain merchandise in accordance

with the Company's visual presentation standards. Actively participate in upholding the brand

esthetic in all merchandising activities including but not limited to daily

stock maintenance, product transfers, folding and floor changeovers.* Demonstrate a true passion and

respect for all Footwear products.* Create an inspirational shopping

experience through a creative and compelling Footwear department environment.* Utilize Footwear product knowledge

and selling tools to be the expert in the department.* Ensure wardrobe is consistent with

the Ralph Lauren aesthetic.* Invest time and energy to learn the

history and heritage of our lifestyle brand.Business

Objectives* Exceed annual sales volume and

business objectives by identifying and actioning innovative Footwear business

driving opportunities.* Review and analyze sales reports to

communicate successes and opportunities to management and corporate partners.* Leverage selling tools to maximize

sales and impart knowledge to the client.* Recap weekly Footwear initiatives to

Accessories Department Manager to show innovative and proactive actions.

Minimum

2 years of retail sales experience within the luxury retail market.Strong

written and oral communication skillsAbility

to work well under the pressure of multiple tasks and deadlines.Ability

to establish and maintain positive working relationships with management,

customers, and co-workers.Knowledge

and understanding of luxury apparel and accessories markets.Possess

an active client book, which demonstrates proven results.

Ralph Lauren is an equal opportunity employer. We offer dynamic career opportunities with growth potential and a generous company discount.