Program Specialist, Business Support, Marriott Digital Services

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

JOB SUMMARY

The Program Specialist, Business Operations is responsible for supporting the Digital Services by Marriott organization by planning and executing multiple accounting and other financial activities that are required for the successful financial operations of Digital Services by Marriott organization.

This position reports into the Business Manager, MDS.

Digital Service's by Marriott is an in-house digital services team. This centralized in-house team provides individual hotels with digital services, and functions as an agency-like model within the Global eCommerce and Digital Services organization.

CANDIDATE PROFILE

Education and Experience

* BS/BA degree in accounting, marketing or related field.

* 2-4 years of relevant work experience required.

* Internal Marriott or external agency experience is preferred.

CORE WORK ACTIVITIES

Managing Work, Projects, and Policies

The Program Specialist works both collaboratively and independently on many short-term and recurring projects and activities that support the larger Digital Services by Marriott organization. They include:

* Coordination, planning and communication across all key stakeholders.

* Correctly entering all invoices into the Accounts Payable system.

* Data input entry into Advantage project management tool on a regular basis.

* Coordinates and implements accounting work and projects as assigned.

* Generates and provides accurate and timely results in the form of reports, presentations, etc.

* Analyzes information and evaluates results to choose the best solution and solve problems.

* Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.

* Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

* Develops specific goals and plans to prioritize, organize, and accomplish your work.

* Submits reports in a timely manner, ensuring delivery deadlines.

* Completes month-end functions each month as directed.

* Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information.

* Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Additional Responsibilities

* Attends and participates in all relevant meetings as determined by manager.

* Maintains positive working relationships with internal partner teams, vendors, internal Client Services' and Operations teams.

* Manages time effectively and conducts activities in an organized manner.

* Performs other reasonable duties as assigned by manager.

* Informs, updates, and provides information to managers and co-workers in a timely manner.

* Attends and participates in all relevant internal and external meetings.

* Presents ideas, expectations and information in a concise, organized manner.

* Uses problem solving methodology for decision making and follow up.

* Maintains positive working relations with internal customers and department managers.

* Manages time effectively and conducts activities in an organized manner.

* Performs other reasonable duties as assigned by manager.

MANAGEMENT COMPETENCIES

Leadership

* Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.

* Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

* Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.

* Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

* Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.

* Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

* Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

* Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.

* Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.

* Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

* Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

* Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.

* Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

* Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.

* Exposure to the Digital space is preferred

* Ability to multitask in a fast-paced environment

* Editorial experience a plus

* Strong writing and creativity skills

* Detail-oriented, takes initiative

* Able to effectively work independently, or at times as part of a team

* Strong working knowledge of Microsoft Office, specifically Word, Excel, and PowerPoint

* Basic Competencies - Fundamental competencies required for accomplishing basic work activities.

* Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).

* Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.

* Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.

* Reading Comprehension -- Understands written sentences and paragraphs in work related documents.

* Writing - Communicates effectively in writing as appropriate for the needs of the audience.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.