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Use left and right arrow keys to navigate
Hours Full-time
Location Anchorage, AK
Anchorage, Alaska

About this job

Position Summary:

Supervises the HR function within the store to include staffing, fair compensation practices, training, retention, associate relations, communications and legal compliance. Oversees coaching and counseling and all terminations.

Position Responsibilities:

  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers
  • Meet or exceed all financial plans as set by the Company
  • Execute all HR related policies, practices and direction from the Company
  • Provides leadership and support for Store Management team
  • Assists with development and implementation of HR programs to source, recruit, hire, develop and train Management associates to fill vacancies and to provide candidates for the future growth of the Company.
  • Assists Management to staff the Store with “service” oriented associates; participates in interviewing and selection, coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment
  • Meets all retention goals set by the Company.
  • Maintains open door policy in the store.
  • Administers all recognition programs.
  • Supervises the Focus Group program and follows up on all issues.
  • Establishes a store level communication program to include: Newsletter, handouts, meetings, check stuffers, etc.
  • Resolves associate issues
  • Facilitates training for all levels in the store. Ensures compliance with S.T.A.R. program.
  • Carries out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including: interviewing, hiring & training, planning, assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems



Education and/or Experience

Minimum of 3-5 years in Human Resources preferably in Retail; with some Supervisory experience.



Mathematical Skills / Reasoning Ability

Ability to calculate figures and amounts such as discounts, commissions and percentages. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret a variety of other financial, legal and technical information.



Communication Skills

Ability to read and analyze certain reports. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from Managers, associates, customers and the general public. Ability to conduct meetings and presentations to groups.



Other Knowledge, Skills and Abilities

Proficiency with PC-based word processing, spreadsheets, data based management and electronic point of sale and inventory management systems.

Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff.

Demonstrated use of Team concept of Management.