Buffet Cashier Part Time - Full-time / Part-time

Complete cash and non-cash transactions while displaying a high standard of customer service in accordance with the Company’s GuestPath Universal Service and Operations Standards.

Essential Functions:

Provide prompt, efficient and courteous service to customers

Process monetary transactions with customers

Obtain and manage cash bank

Count and verify bank on a daily basis

Maintain knowledge of the Point of Sale System

Maintain current knowledge of daily menus and prices

Keep work area neat, clean and stocked of needed supplies

Maintain an orderly cash drawer with sufficient monies

Perform as a team member and assist fellow employees to ensure a smooth operation

Prioritize and handle multiple tasks simultaneously

Complete other duties as assigned

Experience Required:

High school diploma or GED preferred

One to three months related experience required

Must  be able to obtain and maintain a West Virginia Greyhound Racing License

Food Handlers Card

Tips Certification

Knowledge, Skills & Abilities:

Basic math skills including addition and subtraction

Handle money transactions

Excellent guest service abilities required

Strong communication and leadership skills required

Role model the GuestPath Universal Service Standards interacting positively through relationships with guests, coworkers, and supervisors displaying genuine concern and mutual respect for people’s needs

Engage guests in conversation and make their experience memorable

Greet customers positively, treating each person as an individual and in a professional manner

Demonstrate skill in dealing with customer complaints, using active listening skills to defuse difficult and sometimes emotionally charged situations to maintain the customer’s goodwill

Understand the goals and vision of the organization, and demonstrate commitment to those goals in terms of individual and team performance

Physical Requirements:

Ability to lift or carry 30 pounds

Ability to stand or walk 100% of the time

Environmental Working Conditions:

Exposure to high volume noise

Exposure to secondhand smoke