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Guest Relations Team Member - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | 4900 Six Flags Road Eureka, Missouri |
About this job
THIS IS AN HOURLY & SEASONAL POSITION.
Role Summary:
Assist Guests with questions, comments, concerns they may have about their experience while visiting Six Flags. Resolve ticket, season pass or membership issues for the Guest.
Duties & Responsibilities:
Park:
Six Flags St. Louis
Role Summary:
Assist Guests with questions, comments, concerns they may have about their experience while visiting Six Flags. Resolve ticket, season pass or membership issues for the Guest.
Duties & Responsibilities:
- Respond to Guest questions and comments in person, by letter, email or by phone.
- Resolve and document Guest concerns and complaints in person, by letter, email or by phone.
- Accurately handle multiple types of transactions, including: cash, credit, checks, etc.
- Sell and issue tickets and season passes
- Handle lost and found items
- Rent strollers and wheelchairs
- Good written and oral communication skills.
- Available to work varied shifts, including nights, weekends and holidays.
- Knowledge of Six Flags products, policies and standards.
- Good computer skills.
- Ability to handle cash accurately.
- Lost & Found/Rental position requires ability to lift up to 40 lbs from the ground to shoulder level.
- Must be at least 16 years old.
Park:
Six Flags St. Louis
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