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in Vail, CO

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Hours Full-time, Part-time
Location Vail, CO 81657
Vail, Colorado

About this job

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

 

 

SUMMARY OF JOB:

Responsible for generating sales by establishing professional and personalized rapport with customers and delivering world-class guest service. Possesses advanced knowledge of products, sales concepts, practices and procedures. Performs the most complex work within the job function, which requires extensive experience, background and/or training. Functions independently with little or no guidance. May train new and existing associate positions.

Responsibilities:

  • Serve customers by developing a rapport, building customer confidence, providing accurate information, and promoting product through point of sale
  • Provide customers with highest level of customer service expected for assigned department through professional, courteous and knowledgeable assistance to ensure individualized needs are met with respect to equipment, product, and/or merchandise questions
  • Aid and assist other departments as needed
  • Maintain a flexible schedule to accommodate the needs of the business
  • Complete all certifications required for position
  • Carryout specific tasks while simultaneously providing guest service
  • Effectively communicate product and supply needs to management
  • Drive business by increasing units per transaction and average dollar per sale
  • Demonstrate knowledge of products and inventory to ensure customer satisfaction to aid in building a repeat customer base
  • Serve as a resource and knowledge base for new and existing employees
  • Demonstrate a broad understanding of merchandise practices and inventory

 

Qualifications:  

Education:                          • HS Diploma or GED Equivalent

Work Experience:               • Relevant work experience within the company required

Supervisory Experience:    • Not required

Licenses/Accreditations:    • Not required

Computer Skills:                 • Basic computer skills with ability to learn

Language(s) Skill:               • English fluency

Other Requirements:           • Excellent customer service skills

• Ability to handle multiple customers and projects at one time

Preferred Skills:                   • Merchandising

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 141242