Auction Service Technician I

Under general supervision, performs diagnosis, repairs and documentation of repairs in the following areas: Brakes, steering and suspension, heating and air conditioning, basic engine repair, manual drive train and axles, electrical, and engine performance as identified in the Retail Repair Process and/or CarMax Auction Trade Policies.  

Duties including but not limited to, inspecting fluids, frame/rust/flood damage, retrieve OBD codes, general service repairs, diagnosis and repair. Assist in successful execution of Auction Operations including vehicle start-up and flow through sale, vehicle mechanical diagnosis and flood/frame evaluations.
                                                                                             
Principle Duties and Responsibilities:

• Execute CarMax Standardized work
• Perform engine diagnoses for vehicle arbitration
• Perform automatic transmission/transaxle diagnoses for vehicle arbitration
• Perform advance engine performance and drivability
• Perform electrical systems repair
• Perform manual drive train and axle repair
• Perform steering and suspension repairs including 4-wheel alignments
• Perform State Inspection and Emission Certification (if applicable)
• Assist with starting, troubleshooting and maintaining the operation of wholesale vehicles to run through the auction lane
• Ensure workplace cleanliness and organization in accordance with CarMax 5S standards
• Maintain, repair, and clean shop equipment
• Provide outstanding customer service at all times
• Complete duties as assigned by Leads and Managers

Working Conditions:

• Indoor and outdoor environment; may include working at times in noisy and/or inclement weather conditions.
• May require walking or standing for an extended period of time.
• Wears CarMax clothing (acquired through company) at all times working in the store.
• Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
• Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and Standards of Professional Appearance

• Complete all training, on-line and hands-on, as required by position, including Kronos Training.
• Accountable to Associate 1 Competency Model
• Maintain ASE Certifications in Electrical (A6), Engine Repair (A1)
• Read, interpret and transcribe data in order to maintain accurate records
• Perform multiple duties in a high-energy, fast-paced environment
• Lift objects that weigh as much as 50lbs
• Speak and listen effectively in dealing with customers/associates, both in person and over the phone
• Demonstrate exceptional attention to detail and have manual dexterity in both arms and hands
• Monitor shop compliance with CarMax, O.S.H.A., and EPA policies

mechanic