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Hours Full-time, Part-time
Location Englewood, CO
Englewood, Colorado

About this job

Whelan Security is looking for a talented and driven leader to manage our service based in Denver, CO.

Whelan Security is a performance-based company that cares deeply about maintaining our conservative business culture. The NAM is an operational leader of the company responsible for client relations and personnel support for all locations of a national account, typically reporting into a VP of National Accounts. The NAM role is 10% strategic and 90% tactical. The strategic portion consists of planning, development of performance metrics and leadership of the national account. The tactical portion includes operational support of all sites of the national account to include client relations and visitation, scheduling design, contract compliance, post order development and performance metrics tracking while also supporting the local branches in employee recruiting, discipline, recognition, training and inspections. The NAM is expected to build upon a culture of employee engagement and set the example for all employees in the national account sites of servant leadership and personal commitment to the Whelan Values.

Performance Metrics: The NAM is expected to achieve the following metrics within Whelan’s performance-based business environment:
  • Year over year improvement in Employee Engagement Scores in the national account
  • Retention of the national account
  • Period over period improvement (usually quarterly) of performance metrics specific to the national account
  • Personnel recruiting to ensure full staffing levels on the national account
  • Recruit a minimum of one new manager/supervisor for your account annually
  • Develop a minimum of one new manager/supervisor for promotion annually
  • Become proficient in all company software systems (on-boarding, scheduling, financial, CRM)
  • 100% compliance to the Whelan Mandatory Requirements
  • Lead by example of living up to the Whelan Values
Personal Characteristics: Company-Wide Culture - High Integrity (Character Beyond Reproach), Servant Leader (Never Asking Anyone to Do What You Aren’t Willing to Do), Hands-On Leader, Financially Prudent, Detail-Oriented, Thick-Skinned, Fun.

Qualifications

The ideal candidate will have at least 2 + years of relevant experience. Candidates must demonstrate a stable work history and pass an extensive background screening which includes, but is not limited to, criminal background checks (local, state, and federal), drug test, aptitude tests, skills assessments, interviews, past employment verification, and a personality profile (behavioral assessment).

Education

Candidates must meet the following educational requirements:
  • A college degree ( Bachelor’s or greater) is preferred although equivalent experience will be considered
Why Whelan?
Be Supported: Whelan employees enjoy a comprehensive benefits package including health insurance, supplemental benefits (including dental, vision, short term disability, life insurance, and legal assistance plans), 401(k) retirement plan, employee assistance program, prescription discount cards, paid vacations, and more!

Be Challenged: Our extensive training program and career progression opportunities create an environment where employees can thrive, succeed, and enhance their careers.

Be Rewarded: We are proud to acknowledge and reward exceptional employees who make a difference to customers, the team, and the organization through our comprehensive Employee Recognition Program.

Be Valued: We are more than a team – we are a family! The distinctive culture of our family business sets us apart from every other contract security company in the industry.
Apply Now!

If you are looking for an outstanding opportunity to work at a family-owned, industry leading organization – APPLY NOW!

Click “Apply” to begin the application process immediately; or if you wish to expedite your application, we encourage you to visit our local branch office located at 5290 DTC Parkway, Ste 160, Greenwood Village, CO 80111 to apply in person. For more information, you can also call us at (303) 221-4518 .

Denver, CO 80111