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Hours Full-time, Part-time
Location 20356 Commonwealth Center Dr.
Ashburn, Virginia

About this job

What You’ll Do

At Topgolf, we call our servers Bay Hosts because they host our Guest in the hitting bays. Bay Hosts provide best-in-class service with hospitality for our Guests. They are experts at the technical side of the job - knowledge of the menu and the ability to serve with outstanding attention to detail. But beyond that, our Bay Hosts make our Guests feel welcome, they engage with them, introduce them to new and exciting food and beverage options, and make their visits to Topgolf memorable.

 

How You’ll Do It

• Greet every guest immediately in a friendly and approachable manner

• Assist them in understanding and enjoying our game - including the safety rules

• Offer food and beverages

• Protect our Guests and community by observing the rules of responsible alcohol service

• Ensure the bays are clean and ready for our Guests

• Be careful and efficient in handling cash

• Engage with Guests and ensure they are well cared for at all times

• Keep smiling, make eye contact and maintain positive body language

• Take pride in serving our food and beverages according to Topgolf standards

• Suggest premium menu items enhance the Guest’s experience and maximize sales

Requirements

What We’re Looking For

• 1+ years of service experience preferred, not required

• High school diploma or equivalent

• Energy and enthusiasm

• Excellent communication, time management and organization skills

• Ability to work in a fast paced environment

• Ability to work on a team

• A high level of self-awareness, receptivity to change and integrity

• Ability to work in extreme weather conditions for extended periods of time

• Availability to work varied shifts, including evenings, weekends and holidays

• Ability to stand and walk for long periods of time including maneuvering up and down stairs

• Ability to obtain required licenses and certifications for your location

• Ability to lift items weighing up to 50 lb.

• Ability to stoop and bend

 

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.