U-Box Customer Care Representative

Under the direction of the U Box Storage Facility Manager, operate an 8000 pound propane forklift, a truck mounted forklift and a straight truck to load and transport cargo to and from specified destinations. Prepare, receive and provide appropriate documentation for the delivery or pick up of goods. Load, secure, and unload cargo. Ensure warehouse storage facility is clean, dry and secure at all times. Perform "Customer Ready" inspections of UBox containers prior to dispatch. Verify that the container, and any other equipment rented, is returned in the same condition as when rented. Use on-line computerized dispatch and rental systems. Ensure timely delivery; provide customer assistance to include the sale of support items. Maintain radio or telephone contact with dispatcher to receive delivery or pick up instructions. Load storage containers onto truck bed for delivery to storage facility. Use a truck mounted forklift to remove containers from vehicle, and position in the designated storage location. Maintain accurate location information in the system to aid in retrieval of the stored items. Requirements: A Class B Commercial Driver License (CDL) or above is required, however, we are willing to train candidates in order to achieve an applicable CDL for employment. Candidates must possess a clean driving record, be able to pass a criminal background investigation, and meet all Department of Transportation (DOT) and U-Haul physical examination requirements.

U-Haul drivers that operate service vehicles and/or rental trucks with a GVWR of 10,001 lbs. or more or a combination of vehicles (truck and trailer) with a GCWR of 10,001 lbs. or more are required to have a driver qualification file. A medical certificate from a federally registered medical examiner must be obtained to be a U-Haul CMV driver. Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching or similar activities, and lifting a minimum of 50 lbs assisted or un