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in New Windsor, NY

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Hours Full-time, Part-time
Location 1073 Route 94
New Windsor, New York

About this job

The peak of the summer season has passed us. After September 1st, it seems that summer has faded away towards a change of seasons. Perhaps your plumbing career this summer did not hit the peak you were aiming for. Do you want to be on a team that has a constant winning drive? Do you want the training that makes you the best you can be? What about maximizing your earning potential? Did you fall short there this summer?

We, at Royal Class Service, are looking for another Plumbing Service Repair & Replacement Technician to join our team, If you can meet the high standards of professional craftsmanship and ethics that our team members and clients deserve. Let’s chat.

Do you want to be a team player in a company that drives like a national brand but treats the entire team as if they were part of the family? Have you always wanted that huge company feeling for security, but that family run business for culture, so you are not just a number? Tired of that shop that cant afford to pay you what you are worth because they are too small? Sick of passing the boss in the hall and he doesn't even know your name!!??
Come in and meet with Matt and you will immediately know why this company is set above its competitors and operates like a family!
We are an Equal Opportunity Employer and all inquiries are kept confidential.

Requirements

Job Requirements
Provide service, repair, installation, and or propose replacement of plumbing components, accessories, and equipment. including but not limited to clogged drains, leaky pipes, toilets, faucets, water heaters, fixtures, valves, bath tubs, showers, water services, sewer mains, sewage ejector, and or effluent pumps, septic systems/fields, disposals, water softeners, all plumbing DWV systems, backflow prevention certification a BONUS
* Provides onsite a plumbing system diagnostics based upon the initial request and also upon a full inspection of the property's plumbing system
* Develop and present a complete set of recommendations and related pricing that addresses the initial call, corrects any deficiencies of the systems (undersize, code conflicts, part likely to fail, etc.) and also improvement to the client comfort and lifestyle.
* Performs repairs and installations with the related piping and electrical to meet or exceed the manufacturer's recommendations, local codes and customer's expectation.
* Startup installed equipment and adjusts to the manufacturers and job specification.
* Troubleshoot, adapt, and resolve/repair all issues that arise during an installation that would keep the equipment from functioning properly or the customer from being satisfied.
* Communicate to the client throuout the process
* Communicate to the consumer on the proper operation and owner's maintenance of the installed equipment. Answer related questions as to operation, features, and functions to the homeowner.
* Perform required documentation for each installation with a complete startup record. Have client sign necessary paper work and collect payments as required
* Identify new business opportunities by performing at the top of your ability and exceeding client expectations
Plumbing Service Repair & Replacement Technician Responsibilities

* Customer service at all times treat our clients like your own family
* Understand and properly use the Flat rate pricing system in making recommendations BEFORE doing any work, gain client approval.
* Maintain customer loyalty and desire to refer us to their friends and family
* Must have a good working knowledge of industry products and services
* Communicate with leadership throughout each project in order to assure proper, prompt completion of the job.
* Continuously improve knowledge of construction in general
* Establish goals and objectives as they relate to the position, along with a plan of action to attain or exceed your personally set goals.
* Regularly review and monitor progress against goals with leadership, and seek assistance as needed.
* Communicate effectively with associates, superiors, vendors and clients
* Ask and obtain customer referral's on and offline
* Possess superior interpersonal skills.
* Must be able to accurately order materials and supplies.
* Must be able to work under time constraints and pressures.
* Efficiently manage his/her time and schedules.
* Be computer literate. Should also be very familiar with the use of smart phones, text messaging, and email.
* Constantly be learning through training from suppliers, trade shows, seminars, independent study, and other employees.
* Clean, neat, professional appearance.
* Adapt to changing work schedules as the business expands and grows to the next level
* Participate in the on call rotation for emergency, after hours, weekend and holiday service requests of clients.
* Other duties as assigned

Additional Information
Here is whats in it for you:
Fantastic Wages
Birthday OFF or Paid plus your hours worked
Medical Insurance for Employee
Dental Insurance
Eye Insurance
Accident Insurance
Company Truck
Company Uniform
Cell Phone Allowance
Vacation
PTO (Don't call in sick, just take off)
No Black Out Dates on Vacation
Company Credit Card
Ridiculous Pay for after hours
Alert Pay
Major Spiff Program Earn as much as you want
and more...

We are legit, no side work or cash deals. You really MUST be clean and serious to earn a position with us.
Literally clean NYS Drivers License, not just OK to drive, but really CLEAN, and a clean background check.