Usher - Radio City Music Hall - Full-time / Part-time

The Usher – Radio City is responsible for greeting and escorting patrons to seats in an efficient and professional manner. 

• Check, tear or scan patron’s tickets.
• Welcome guests to the event, provide guest service and answer questions as requested. 
• Check aisles prior to the house open to ensure cleanliness of aisles and seating areas.
• Provide information to patrons and answer questions/inquiries regarding Radio City Music Hall facility. 
• Be a problem solver with patron incidents. 
• Utilize a bullhorn and radio to direct guests.
• Ensure that the rules and regulations of Radio City Music Hall are being adhered to.
• Assemble VIP bags and at times work private parties.
• Operate the elevator in the theatre.
• Will assist the Merchandise department with stocking, making popcorn, etc.
• Must be willing to rotate to various positions within a shift. 
• Must be comfortable working with wheelchairs and disabled guests.
• Should be comfortable with heavy lifting of program boxes and stations.
• Will assist the custodial department with cleaning of theatre. 

The ideal candidate will have:

• Strong communication, customer service and problem solving skills.
• Must be comfortable working with wheelchairs and disabled guests.
• Must be able to solve guest issues and handle stressful situations in a timely manner.
• Ensure that the rules and regulations of Radio City Music Hall are being adhered to.
• Must be comfortable operating an elevator/ must be comfortable with heights.