Event Security – Chicago Theatre

Responsibilities:

• Ensure protection of facilities, properties, employees and guests of The Chicago Theatre.

• Pomote positive guest/client experience. Uphold commitment of MSG “Circle of Service” standards and MSG’s Mission and Values.

• Maintain professional manner, presence, and appearance at all times while on premises

• Arrive for scheduled shift on time and in proper MSG approved uniform.

• Prevent access to any areas of the facility by any unauthorized individuals.

• Conduct building tours, monitor CCTV and alarm systems and control building access.

• Responsible for checking bags and screening guests/employees to ensure overall safety.

• Serve as a security escort and respond to security assistance calls during performances and operating hours.

• Be prepared to take an active role in Emergency Operations procedures (evacuation plan) through on-going training and drills.

• Lock/unlock facility doors according to scheduled requirements.

• Prevent sales of all unauthorized merchandise and tickets in and around venue.

Qualifications:

• Strong verbal communication skills and demonstrated ability to work well under pressure.

• Will have the ability to enforce departmental policies and procedures with fairness and consistency.

• Will utilize a bullhorn and radio to direct guests.

• Previous security experience required.

• Must be able to obtain PERC Card upon request.

• Obtain Fire Guard certificate upon request.

The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences.  The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; The Chicago Theatre; and the Wang Theatre in Boston.  Other MSG properties include legendary sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA); two development league teams -- the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and one of the leading North American esports organizations, Counter Logic Gaming.  In addition, the Company features popular original entertainment productions -- the Christmas Spectacular and New York Spectacular – both starring the Radio City Rockettes, and through Boston Calling Events, produces outdoor festivals, including New England’s preeminent Boston Calling Music Festival.   Also under the MSG umbrella is TAO Group, a world-class hospitality group with globally-recognized entertainment dining and nightlife brands: Tao, Marquee, Lavo, Avenue, The Stanton Social, Beauty & Essex and Vandal.