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in New York, NY

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Hours Full-time, Part-time
Location 2 Pennsylvania Plaza
New York, New York

About this job

Responsibilities:

The Server Assistant is responsible for:

  • Providing excellent customer service to the guests in our Clubs and for serving food and beverages to guests in a timely, courteous and accurate manner

  • Has responsibilities for opening, during service and closing times

  • Assists in many different stations, including but not limited to, concession stands, backstage bars, yogurt stations, snack bars, main floor, food stations, coffee stations and the coke machine

  • Refills dispensers, wipes down counters and tables, obtains ice for machines, assists with concession set ups, replenishes food, condiments, and paper goods as needed

Qualifications:

The ideal candidate will:

  • Possess the ability to work well under pressure and have a professional appearance and demeanor  

  • Must have excellent communication skills, a commitment to high-quality customer service and the ability to handle a high pressure environment  

  • Must be comfortable with cleaning tables and chairs, as well as throwing out garbage, assisting guests and anticipating their needs

  • Must have a strong attention to detail  

  • Knowledge of NYC Board of Health Food Handling rules a plus  

  • TEAM certification a plus  

  • Must be of legal age according to NYS regulations to serve alcohol

  • This position works nights, weekends and holidays

The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences.  The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; The Chicago Theatre; and the Wang Theatre in Boston.  Other MSG properties include legendary sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA); two development league teams -- the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and one of the leading North American esports organizations, Counter Logic Gaming.  In addition, the Company features popular original entertainment productions -- the Christmas Spectacular and New York Spectacular – both starring the Radio City Rockettes, and through Boston Calling Events, produces outdoor festivals, including New England’s preeminent Boston Calling Music Festival.   Also under the MSG umbrella is TAO Group, a world-class hospitality group with globally-recognized entertainment dining and nightlife brands: Tao, Marquee, Lavo, Avenue, The Stanton Social, Beauty & Essex and Vandal.

 

Server Assistant - Madison Square Garden