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in Vail, CO

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Hours Full-time, Part-time
Location Vail, CO 81657
Vail, Colorado

About this job

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

 

 

 Nestled just below Eagle's Nest and just above the Game Creek chair lift, Game Creek Restaurant is a truly unique location, with a private, members-only lunch balanced with a gourmet dinner program.  Dining at Game Creek is an exceptional experience where guests overlook the beautiful Game Creek Bowl and either ski in for lunch or ride a snowcat for dinner. Game Creek Restaurant offers delectable, five-star, locally-sourced  American cuisine, complimented by an award-winning wine list and superior service. This breathtaking European chalet-style restaurant is Vail Mountain’s signature fine dining location.

Gondola greeters welcome dinner guests who will be dining at Game Creek Restaurant.  Greeters work at either the top or the bottom of the Eagle Bahn gondola and provide the first impression for guests embarking on their dining adventure at Game Creek Restaurant.  Greeters are knowledgeable about the dinner menu and dinner format, hours of operation, Club affiliation, as well as Epic Discovery activities located at Eagle’s Nest

Responsibilities Include (but are not limited to):

  • Warmly greet resort guests and identify Game Creek dinner guests.
  • Provide a five-star caliber first impression for guests dining at Game Creek, setting the tone for their meal and experience.
  • Check in guests, issue Game Creek blankets, provide guests information for loading the snow cat and arrival to Game Creek, and stay in communication with the restaurant for changes to reservations, guest arrival, and future reservations.
  • Will also be able to answer guests’ questions regarding Game Creek, specifically the dates and hours of operation, and basic menu questions.
  • Must be able to answer questions about Adventure Ridge, Bistro Fourteen, and general activities offered at the top of the gondola.
  • Will be working inside the Gondola bay, which is an enclosed, but not heated building.
  • Stays in communication with Gondola Greeter at the top or bottom regarding guest arrival.
  • Stays in communication with Game Creek Restaurant Host about guest arrival and important information.

 

Qualifications:

  • Previous customer service experience required  - required.
  • Must be able to work while unsupervised - required.
  • Must be willing to work in a semi-outdoor environment at the base of the gondola, and able to work in possible adverse weather - required.
  • Must be fluent in English - required.
  • Must be able to lift and carry 40+ lbs - required.
  • Must be able to stand for 8+ hours - required.
  • Expect to work approximately 1-2 shifts/week - required.
  • Must be able to work evening hours, sometimes until 11:30pm/12am – required.
  • Must be available to work weekends and holidays including: Thanksgiving, Christmas Day, December 26th through January 2nd, Presidents’ Day Weekend, and any other holidays as requested - required.
  • High School diploma or equivalent - preferred.
  • Basic knowledge of the Spanish language - preferred.

 

Learn More About:

Game Creek Restaurant:

Vail Mountain Dining: 

Grooming Poilicy: 

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 140169