Food & Beverage Supervisor - TGI Friday's

Be a part of the "experience"!  Working at TGIF at Detroit Metro Airport exposes you to travelers around the world, set inside a world class airport setting.  Our management is given the tools they need to succeed and to grow in the world of restaurant management!  

All new hires receive a $200 signing bonus (upon completion of first month), including top benefits like medical, vacation, sick, 401K....  Flexible shifts and a great team sets us apart.  Apply today!

POSITION SUMMARY 
Assists management with the efficient operation of the restaurant/club, in accordance with the Company and applicable Operational Standards. 

ESSENTIAL FUNCTIONS:
Supervises the activities of all associates assigned to floor; ensures that breaks occur in a timely manner
Trains new and existing associates, under the direction of management
Handles disciplinary matters and ensures quality employee performance
Enforces and adheres to all unit and company alcohol service policies and procedures. 
Ensures quality, accuracy, and timely delivery of food and beverage orders 
Assists associates with service and/or billing issues
Verifies proper set-up, service, and cleaning of assigned area throughout shift/event.
Visits with guests to ensure satisfaction; promptly communicates any opportunities to management 
Analyzes and resolves all problems with employees, guests, client and the operation, with the assistance of management.
Performs opening and closing procedures
Performs other duties as assigned 


EDUCATION & EXPERIENCE:
High School Diploma or GED required; Associates degree in Food & Beverage or related field, preferred
Minimum of 2-3 years work experience in front-of-house restaurant or foodservice position, in a high volume environment, required
One year supervisory experience in restaurant or service environment preferred
Experience in cash handling and credit card processing required 
Previous experience using computerized POS system required; previous experience with Micros POS preferred.

KNOWLEDGE, SKILLS & ABILITIES:
Excellent guest service skills; 
Ability to complete required pre-employment sanitation and alcohol service training 
Strong verbal and written communication skills ability to communicate with staff and to prepare written reports
Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead. 
Highly motivated, ability to take initiative.
Team-oriented; ability to work effectively with others
Ability to work in fast-paced environment

PHYSICAL REQUIREMENTS:
Ability to remain on feet for entire length of shift
Constant standing, walking, bending, reaching and repetitive motions. 
Ability to maneuver between tables and around corners.
Ability to lift, balance and move large food trays, weighing up to 35 lbs.
Visual acuity and hearing sufficient to take orders and prepare bills.