Customer Service Representative (CSR) - Full-time / Part-time

Customer Service Rep – (CSR)

Express Employment Professionals has immediate openings for Entry Level a Customer Service Representative.

111 Founders Plaza Suite 102
East Hartford, CT 06108
Job Title: Customer Service Representative

 

Location: East Hartford, CT

 

Pay rate: $10.10+

 

Shift Type: 1st Shift

 

Weekly Schedule: 8AM-5PM Monday-Friday

 

Total Hours per Week: 40

 

Job Description: Customer-oriented service representative that will be reliable, provide product/services information and can resolve problems with accuracy and efficiency.

 

ESSENTIALS DUTIES AND RESPONSIBLITIES:

• Can multitask through phone calls and sending emails.
• Manage a fast pace environment.
• Patient with handling complaints, provide appropriate solutions and alternatives.
• Capable of tracking records of customer contacts, process customers’ accounts and file documents.

 

KNOWLEDGE AND SKILL REQUIREMENTS:

• Must have strong active listening skills as well as phone contact handling skills.
• Customer oriented and positive throughout the day.
• Able to interact with customers on a personable level.
• Has excellent communication and presentation skills.
• Able to multi-task and manage time effectively.
• Responsible for meeting deadlines and can adapt to different types of characters.

 

Education: High School or Equivalent

 

Career Level: Entry Level

 

Category: Communications

 

Our Requests:

• Walk-ins welcome from 10AM-5PM
• Have reliable transportation.
• Motivated and hard working.
• Please Bring Resume.
• Dress Professionally.
• Ready to start immediately.
  
  
  

If you are interested in the position, and possess the necessary qualifications, please send your resume to   or give us a call at (860) 566-8484.