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in Vail, CO

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Hours Full-time, Part-time
Location Vail, CO 81657
Vail, Colorado

About this job

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

 

 

 
  • Serve customers by developing a rapport, building customer confidence, providing accurate information, and promoting product through point of sale
  • Provide customers with highest level of customer service expected for assigned department through professional, corteous and knowledgeable assistance to ensure individualized needs are met with respect to equipment, product, and/or merchandise questions
  • Aid and assist other departments as needed
  • Maintain a flexible schedule to accommodate the needs of the business
  • Complete all certifications required for position
  • Carryout specific tasks while simultaniously providing guest service
  • Effectively communicate product and supply needs to management 
  • Drive business by increasing units per transaction and average dollar per sale
  • Demonstrate knowledge of products and inventory to ensure customer satisfaction to aid in building a repeat customer base
  • Serve as a resource and knowledge base for new and existing employees
  • Demonstrate a broad understanding of merchandise practices and inventory
  • Remain current on new industry products and trends, and demonstrate knowledge of products. Be energetic, motivated, and possess the ability to multi-task
  • Responsible for assisting guests with boot selection, proper fit, stance, balancing, alignment, and custom footbed fabrication.
  • Places guests in appropriate Ski demo equipment to enhance the guest experience.
  • Demonstrates a high level of snowsports industry product knowledge. 
  • Prior experience skills and training are required to perform successfully at this level. 
  • Mentor employees new to the snowsports industry.

 

Qualifications:

  • Prior snow sports retail experience preferred
  • 3 years of outdoor industry retail sales, preferred
  • Custom Boot fitting experience preferred
  • Supervisory experience in a retail environment, preferred
  • High school diploma or equivalent
  • Previous snowsport industry experience, preferred
  • Proficient in Microsoft Office applications
  • Ability to communicate frequently with co-workers and guests in accurate spoken and written English
  • Excellent communications skills both written and verbal
  • Self-motivated with the ability to multi-task

Additional Benefits

  • EPIC Ski Pass good at all Vail Resorts.
  • Located at the base of Lionshead Village, ski in/out of work at our premier flagship hard goods Vail Sports.
  • Aggressive discounts on 3point5.com and other top brands carried at Vail Resorts Retail Locations.
  • Great opportunity to join the Vail Resorts Retail team and all the career opportunities that Vail Resorts offers.

 

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 138922