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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location 7601 Old Troy Pike
Huber Heights, Ohio

About this job

Server

SUMMARY

Prow'de prompt. efficient, courteous service to all guests. Service includes greeting, seating, taking and sem‘ng orders, clearing dishes and resetting tables.

ESSENTIAL DUTIES AND RESPONSIBILITIES These include the following:

Develop and maintain professional functional working relationships with IHOP Team Members and guests

Execute the “Server Guidelines to Great Guest Service” per IHOP SOP to ensure a high-quality guest expen‘ence.

Handle guest complaints in a timely manner, inquire about the quality of the dining expen'ence. thank guests and invite them to return.
Commum‘cate guest food orders and service requests in an accurate and timely manner. Memorize and apply IHOP terminology, abbreviations, methodologies and plating and menu knowledge.

Comply with SOP methods in regard to guest checks and maintaining cash control. Stock and rotate all needed supplies in the service areas and dining room.

Comply with all federal. state and local regulations as well as the lHOP Safety Manual and SOP health. sanitation and safety guidelines

Clear. clean and reset tables and clean chairs. booths and floors after guests leave.

Perform all cleaning duties according to posted cleaning charts.

Comply with IHOP uniform and appearance standards per SOP guidelines.

Perform other assrg'nments or tasks as assigned by the General Manager, Assistant Manager or acting supervisor.

Requirements

QUALIFICATIONS

To perform this job successfully. an individual must be able to perform each essential duty satisfacton'ly. The requirements listed below are representative of the knowledge. skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE
Pn'or experience or training is desired, but may not be required.

LANGUAGE SKILLS

Ability to read and comprehend instructions, correspondence and memos. Ability to wn’te guest checks and simple correspondence. Ability to read and speak English well enough to understand guest checks. read instructions and communicate with guests.