Stand Manager

Our Exciting Work Environment

Harrison Sportservice is the exclusive food, beverage and retail provider at Red Bull Arena, the benchmark in the North American soccer stadium landscape and sets the standard for other venues of its kind across the continent. The 25,000-seat state-of-the-art facility is the home of the New York Red Bulls of Major League Soccer (MLS).

We offer a fun, unique work environment that's perfect for dedicated and friendly people who are ready to create special experiences one guest at a time.

We have immediate openings in our concessions areas. Successful candidates will provide timely and efficient service to our fans, offering support to other team members and staff. If you enjoy working with the public and are a team player, apply now!

Our business is event-based, what does that mean?  You need to be here when the fans are here, so you must be willing to work nights and weekends.  

The Opportunity

Position Summary

Oversees operation of assigned concessions outlets, supervises concessions associates and non-profit volunteers in accordance with the Company’s GuestPath Universal Service Standards and applicable Operational Standards..

Essential Functions:

• Supervises and coordinates activities of concession associates on a per shift basis, including enforcing work procedures and service standards
• Observes, evaluates, and documents job performance of stand attendants, stand managers, and assists with stand personnel performance.
• Ensures that all equipment is set up properly and operating efficiently and accurately.
• Ensures all stands, portable carts and surrounding areas remain clean, sanitized, and safe
• Analyzes and resolves all problems with associates, guests, and the operation with the assistance of management.
• Cashes out associates following cash handling procedures; investigates “over and shorts” with stand leaders and volunteer groups.
• Estimates, requests, and inspects supplies and inventory.
 

Education & Experience:

Minimum of one year experience in foodservice position required; previous experience as a stand manager preferred.
• Previous cash handling/cashier experience required.
• Previous supervisory experience preferred.

Knowledge, Skills & Abilities:

• Excellent guest service skills; ability to adhere to GuestPath’s Universal Service Standards
• Ability to complete required pre-employment sanitation and alcohol service training
• Knowledgeable in the operating food service equipment, basic food preparatory techniques, sanitation and safety issues.
• Basic math skills; ability to accurately account for cash and inventory.
• Strong verbal and written communication skills – ability to communicate with staff and to prepare written stand reports after each event.
• Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead.
• Highly motivated, ability to take initiative.
• Ability to work effectively with others
• Ability to work in fast-paced environment

.Physical Requirements:

• Frequent walking, throughout entire facility, for entire length of shift
• Constant standing, bending, reaching and repetitive motions
• Ability to perform normal lifting of stock up to 35 pounds

Environmental Working Conditions:

• May be exposed to variable temperatures, including extreme hot and cold, depending on season.
• May be required to work in confined and/or narrow spaces.
• May be required to work overtime on short notice

Who We Are

Take your career beyond the ordinary—to the extraordinary.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world.  Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries.  Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit .

All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.  Delaware North is an equal opportunity employer.