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Warehouse Command Center - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Rocklin, California, United States Rocklin, California |
About this job
PURPOSE
This position is responsible for greeting customers and managing the customer storage pick-up process.
ESSENTIAL FUNCTIONS
MINIMUM ELIGIBILITY REQUIREMENTS
Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
This position is responsible for greeting customers and managing the customer storage pick-up process.
ESSENTIAL FUNCTIONS
- Meet and greet storage buy customers.
- Manage the storage buy pick-up process with the company's car topper program.
- Demonstrate knowledge and comply with the company's phone answering standard operating procedures (SOP).
- Verify the identity of the person picking up the storage buy order(s) to ensure he/she is authorized to do so.
- Obtain the required customer information on all storage buy pick-ups.
- Deliver customer storage buy orders in POS.
- Comply with the company's safety standard operating procedures for lifting practices.
- Be an expert in all product knowledge and assist customers with product questions and selections.
- Clean and stock products according to Floor & Décor's brand standards.
- Act and work in a manner that is consistent with the company's core roles.
- This position is hourly, knowing it may include hours which exceed eight hours in a day or forty hours in a week
- While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
MINIMUM ELIGIBILITY REQUIREMENTS
- High School Diploma or GED.
- (1) year of retail sales experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
- Excellent communication skills (verbal and written).
- Excellent interpersonal skills with the ability to work with all levels of store management and store associates.
- Strong computer skills and internet project coordination experience.
- Must be a self-starter and work well in a fast-paced environment.
Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
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