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Front Desk Agent - Vail Marriott - Year Round - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Vail, CO 81657 Vail, Colorado |
About this job
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Performs the full range of front desk responsibilities for hotels, condominiums, and rental homes. Responsible for welcoming guests and/or homeowners to facility; registering and assigning accommodations; obtaining payments; issuing card/room key and escort instructions to bell staff. May provide information on amenities, services, and directions to guests; responds to questions. Maintains records of room availability and guest accounts. Checks departing guests out and closes out account. May coordinate receipt and delivery of messages for guests.
Job Requirements:
- high school diploma required; college degree preferred, specifically hospitality degrees
- previous customer service experience preferred, specifically hotel and Marriott experience
- Understanding and use of Word, Excel, Outlook required. Knowledge of hotel systems preferred
- ability to read and comprehend complex correspondence in English required. Ability to effectively present detailed information both verbally and in written form to guests and employees throughout the organization.
Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 129987