Restaurant Supervisor

Restaurant Supervisor - Part-Time

The Clubs Supervisor is responsible for overseeing a wide variety of restaurant activities including, but not limited to, pre-event setup, event day operations and event specific closing/ check-out. A primary function of this position is to serve as a team member liaison and support the development and implementation of new ideas, practices, and policies throughout each operation. The Clubs Supervisor reports to the Club Management Team and is a part-time, event-based position located within the Food and Beverage Department of Honda Center. Days of week, shifts, hours & total hours per week for this position fluctuate depending upon arena event schedule.

EXAMPLES OF ESSENTIAL DUTIES/RESPONSIBILITIES:

• Have complete knowledge of all menu items, production specs, ingredients, cooking times and presentations
• Assist with pre-event setup including bars, dining room and back of house spaces where/ when appropriate
• Check in all event day requisitions from warehouse
• Understand and ensure proper execution of responsible alcohol service
• Understand and ensure we maintain proper sanitation and food safety
• Ensure proper documentation is completed each shift; including but not limited to: temperature logs, wine and liquor inventory, bar yields, spill logs, spoilage tracking, etc…
• Assist with guest check processing such as voids, payments, vouchers, loaded tickets, etc...
• Provide oversight to all restaurant/ club operations; expeditor efforts, food timing, server efficiency, etc…
• Complete table touches with guests to monitor/ ensure guest satisfaction
• Assist Club Management Team in training of team members to ensure their success and the success of the department as a whole
• Assist with in-event coaching as it pertains to proper practices/ procedures; communicate with management regarding these efforts following each shift
• Verify all side work has been completed properly and in an appropriate amount of time
• Organize and turn in all daily paperwork; including, but not limited to host rotation sheet, side work chart, liquor counts, requisition forms
• Monitor food and beverage quality/ presentation throughout the event
• Monitor ticket times and escalate concerns when crossing communicated service thresholds
• Work with management to ensure end of the month inventory and theoreticals are accurate
• Maintain organization and cleanliness of all storage areas; i.e. back bars, storage rooms, beverage cages, walk in coolers, etc…
• Conduct/ complete end of the night walk-throughs to ensure all inventory is secured and all spaces reflect proper sanitation and appearance standards
• Partner with the F&B and Honda Center Senior Leadership to ensure a successful operation
• Other responsibilities and tasks as deemed appropriate by the Management Team at Honda Center

SPECIFIC QUALIFICATIONS/ABILITIES:

• Minimum 21 years of age
• 1-2 years’ experience in a leadership role working in a fast-paced hospitality environment preferred
• Proficient in Microsoft applications (Word, Excel, PowerPoint and Outlook)
• Strong attention to detail
• Must possess excellent interpersonal skills and diplomacy
• Strong communication skills
• Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors
• Ability to lift, push, and pull up to 20lbs
• Flexible schedule – We prefer candidates are able to work 90% of all monthly events; ability to work nights, weekends and holidays as required
• POS experience preferred (Bypass, POSI)