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Hours Part-time, Full-time
Location 6424 Carrier Dr
Orlando, Florida

About this job

This job is for the Fridays located at 6424 Carrier Dr. Looking for high energy front of house employees.

A TGI Fridays Server (W/W) possesses a passion for service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the guests’ expectations.

Specific responsibilities of the Server (W/W) include:

-Greets guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience.
-Looks for visual and verbal cues to identify the experience the guest wants and customizes the service to meet those expectations.
-Promptly and accurately takes food and beverage requests from guests.
-Ensures expedient service of food and beverages to the guest.
-Frequently checks up on the guests and uses visual cues to provide silent service as appropriate.
-Learns TGIF menu and beverages, expertly recommends and upsells items.
-IDs all guests ordering alcoholic beverages who appear to be 40 years old or younger.
-Follows all Fridays Service Style Standards.
-Accurately rings all orders into the POS system while simultaneously interacting with guests when applicable.
-Practices conversational ordering by mentioning current promotional features.

  • Requirements ;   A TGI Fridays Server (W/W) must be able to carry natural conversation with guests without sounding scripted or intrusive.

    Additional specific requirements for the Server (W/W) include:

    -Must be able to deliver plates and food and clear tables
    -Must be dressed neatly and well groomed in company approved uniform at all times
    -Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately
    -Must be able to calmly respond to angry guests and notify a Manager
    -Must be able to read menus to sight-impaired guests
    -Must be able to verbalize menu items clearly to guests while taking their orders or responding to their request
    -Must be able to read and write
    -Must be able to stand and walk during entire shift
    -Must be able to reach, bend, stoop and wipe counters/tables