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Hours Full-time, Part-time
Location Mesa, AZ
Mesa, Arizona

About this job

Room Service Associate at Banner Desert Medical Center

Banner Desert is seeking a Room Service Associate to support a very busy patient tray delivery department. This is a part-time 24 hrs/week with shift beginning at 3:30pm or 4:00pm with approximately a 5 hour shift. Availability for weekend and holiday rotation is required.

This position works as a member of the food service team supporting our patient tray delivery service. This position is very physically demanding and does require closing duties of dishroom & sanitation. Must be willing to work in a fast pace high volume environment.

If you enjoy working with motivated people; if you want to perform in a role that allows you to directly and favorably impact your community, we would welcome speaking with you and encourage you to apply today!

Preferred Qualifications

HS Diploma or GED

1+ years of customer service experience

Nutrition experience preferred

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About Banner Desert Medical Center

Located on an 80-acre campus in Mesa, Arizona, Banner Desert Medical Center is one of Arizona's largest and most comprehensive hospitals and is recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. We provide an abundance of exceptional opportunities with more than 600 licensed beds, including over 100 dedicated to children. Areas of excellence include high-risk pregnancy and neonatal care, obstetrics and gynecology, pediatrics, cardiology, oncology and emergency medicine. With 21 operating rooms, we offer a full range of surgical specialties and advanced technology that includes the daVincir Surgical System.

About Banner Cardon Children's Medical Center

If you desire to provide the best care possible to the most vulnerable patients, come to Cardon Children's Medical Center in Mesa, Ariz. Within our 248-bed, state-of-the-art facility, specially trained nurses, physicians and other clinical professionals utilize the most advanced technology - including iCare ICU monitoring and robotic surgery - to provide high quality, child-friendly, family-centered care. Our facilities feature a recently expanded 104-bed NICU, a 24-bed PICU, six pediatric ORs and a 26-bed ED. We also offer dedicated pediatric rehab, radiology, oncology and hematology capabilities. With clinical diversity, exceptional training programs and a supportive culture, this is a place where you can grow in your career as you help our very special patients.

About Banner Health

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to change the way care is provided. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

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Job Summary

This position provides patients with menu and/or patient meal service, receives and forwards patient requests and communication to Dietetic Technicians and Dietitians when appropriate. Provides patient meal assembly according to correct quantities. This position strives to provide patient satisfaction regarding food and nutrition services.

Essential Functions

* Visits patients to obtain or discuss menu selections based upon dietary orders. Enters or records all daily patient meal selections and preferences for one or more patient units.

* Demonstrates appropriate judgment with modified diets, food and menu knowledge when relating to patients. Requests Diet Tech or Dietitian assistance when needed. Edits patient menus as required.

* Provides patient meal service which may include setting up tray work stations, preparing/portioning assigned foods according to correct quantities, and/or assembling patient trays.

* Delivers and serves meals while making independent judgments about special requests, snacks and nourishments.

* Provides excellent customer service on the phone or in person and resolves customer complaints effectively and efficiently.

* Maintains food handling and sanitation standards to meet licensing agency requirements.

Minimum Qualifications

High school diploma/GED or equivalent working knowledge. Requires reading, writing and mathematical skills.

Skills and knowledge of nutrition services as typically gained through 1 - 2 years of related experience.

The work requires the ability to follow instructions and safety guidelines for working with cleaning chemicals, as well as the ability to learn and work with business computer software and point of sale systems. Requires the ability to learn food handling regulations and pass certification tests as required. Must have demonstrated effective customer service skills.

Preferred Qualifications

Understanding of nutrition services, common modified diets, and portion measures. Additional skills and knowledge in health care nutrition services preferred. Bilingual skills preferred in some assignments.

Additional related education and/or experience preferred.