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in San Tan Valley, AZ

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Hours Full-time, Part-time
Location San Tan Valley, AZ
San Tan Valley, Arizona

About this job

Patient Navigator

Full Time 36 hr day shift

The Inpatient Acute Departments of Banner Ironwood (MS/PCU and MOSU) care for the adult patients with the common diagnoses: cardiopulmonary disorders, orthopedics, general medical, and general surgical.

Seeking nationally certified orthopedic clinician to serve in the role of navigator and as an acute care bedside clinician.

Ideal Candidate:

* RN, OT or PT. with clinical focus

* Individual who posseeses business acumen and experience in program development

* Requires flexibility- We desire to have someone willing to work one 12 hr shift in area of speciality and three 8s shifts as navigator (12hr shift on the weekend; 8hr shifts on T,W, & Th to match ortho cases).

* Ortho experience and certification

* Patient navigator exp preferred

* Customer obsessed: Need to have the ability to connect well with patients as they will be doing routine pt rounding.

* Continuously earn trust: History of collaboration and working well with providers (MDS, Pas, etc.) and all other team members. Public speaking and presentation skills are needed as they will conduct monthly a report out and ortho classes

* Disciplined focus: Facilitative style that helps identify and resolve issues

* Relentless improvement: Outcome-focused approach (process improvement skills preferred)

* Accountability: This role will require intrinsic drive to keep on task to achieve desired outcomes.

* Organization: To support current and future state needs, this person must be organized in thought and have the ability to prioritize.

If you are a New Graduate Nurse with less than 12 months of experience, please apply to our New Nurse Experience openings.

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About Banner Ironwood Medical Center

Banner Ironwood Medical Center is committed to meeting the ever-changing needs of the southeast communities of metropolitan Phoenix. Our first patient tower has 47 beds, including eight LDR rooms and can accommodate up to 86 beds when fully equipped. We also feature a full service emergency department, four surgical suites and medical imaging services. With our 80-acre campus, more than 500 beds and supporting health services could be built on our site. This means an exceptional opportunity for you to establish a career where the potential for growth is limitless.

About Banner Health

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to change the way care is provided. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

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Job Summary

This position provides comprehensive care coordination, supporting a holistic and coordinated approach across the continuum of care. This position assists with informed decision-making; collaborating with a multi-disciplinary team to allow for timely screening, diagnosis, treatment and increased supportive care throughout the patient experience. This position provides individual assistance to patients, families and caregivers to help identify and overcome barriers which may hinder quality medical and psychosocial patient care.

Essential Functions

* Assesses the patients plan of care and develops, implements, monitors and documents the utilization of resources and progress of the patient through their care, facilitating options and services to meet the patients health care needs.

* Evaluates the medical necessity and appropriateness of care, optimizing patient outcomes. Serves as a liaison for referring physicians and assists with scheduling initial tests and consultations.

* Assists the patient/family through diagnostic services, treatment and care. Coordinates disease care using an interdisciplinary holistic approach, making appropriate referrals and consultations in coordination with physicians and providers.

* Ensures that the patient and family understand the diagnostic processes, care strategy and recommended actions, and are provided with appropriate information in coordination with physician and health care providers. Responds to patient requests for information regarding the disease process, expected side effects and community resources.

* Evaluates patients functional abilities and limitations. Determines if intervention is needed. Establishes treatment goals that are functional, measurable, patient related and reflect key limiting factors. Establishes and implements a plan of care to achieve treatment goals. Collaborates with patient and family when setting goal; initiates discharge planning. Recommends additions to or modifications of referring orders.

* Supports the patient and family during difficult decision-making periods. Assist in coordination of end of life care for patient and family and provides emotional support.

* Supports process improvement activities for populations of patients to achieve the optimal clinical, financial, operational, and satisfaction outcomes. Participates in staff development to maintain current standards of practice and ensure the highest quality of care.

* Establishes and promotes a collaborative relationship with physicians, payers, and other members of the health care team. Collects and communicates pertinent, timely information to payers and others to fulfill utilization and regulatory requirements.

Minimum Qualifications

Must possess knowledge as normally obtained through the completion of a Bachelor's degree in nursing or related field.

Depending on area of focus, requires a current RN licensure, PT licensure, or OT licensure in the state of practice. BLS certification required.

Requires a proficiency level typically achieved with 5 years clinical experience. Requires excellent organizational skills and clinical knowledge regarding specialty care services, as well as care coordination of services, legal and financial aspects of diagnostic services and health services in specialty area. Requires effective communication and writing skills, good time management skills and knowledge of word processing and database software applications. Requires the ability to teach both clinical and non-clinical personnel regarding care and diagnostics services. Also requires a good understanding of process improvement.

Preferred Qualifications

Current certification in specialty area preferred. Prior Case Management experience preferred. Depending on area of focus, experience with mild traumatic brain injury treatment(s), outreach in the community, and research related to mTBI is preferred.

Additional related education and/or experience preferred.