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Retail - Customer Representative
| Hours | Part-time |
|---|---|
| Location | 1049-C El Monte Ave, Mountain View, CA. Blossom Valley, California |
About this job
Thank you for your interest in being part of our team!
Position: Customer Representative
At PostalAnnex we provide business services to individuals and businesses. We help customers with packaging, shipping, copying, binding and faxing. We also sell packing and office supplies, greeting cards and stamps. We rent mailboxes and notarize documents.
We seek an energetic employee for the sales position at the customer counter. The job requires standing for extended periods of time and occasionally lifting parcels weighing up to 40 pounds. Customer service is an important part of the job. Applicants should be out-going, friendly, and able to direct customers during transactions. Currently the open position is part-time from 12:00pm to 6:00pm.
Don't worry...you don't have to know everything to be hired at PostalAnnex, but you should be computer literate and must be willing to learn. New employees receive on-the-job training in all aspects of the job. New employees may also be given some light homework assignments to ensure understanding of the store operations. We are a new store to the neighborhood but we are becoming an integral part of the community.
We need help to grow our service to our immediate neighbors and visitors to the Mountain View area. Please visit us at our website or stop by the store. Thank you for your interest.
Job duties include but are not limited to:
- answering the telephone and fielding questions
- greeting customers and questioning them to determine their needs
- using sales techniques to actively sell services and merchandise
- explaining shipping and mailing options to customers
- entering information into the computer to determine the price for shipping a parcel
- using tools such as tape guns and box cutters
- running copy jobs for customers
- instructing customers in the use of self-service copiers
- handling cash, credit cards, checks
- using office equipment such as copiers, computers, faxes, scales, and postage meters
- cutting keys
- taking passport photos
- sending and receiving faxes
- notarizing documents (with a valid CA state commission; not required to be hired)
- sorting mail and placing it in mailboxes
PostalAnnex
1049 – C El Monte Ave
Mountain View, CA 94040
P: 650-383-5561
F: 650-209-5859
Manager: Trinity Olivar
Web page: email: pa16004@postalannex.com
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