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in Henrico, VA

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About this job

The award winning, AAA Approved Best Western Executive Hotel is seeking an experienced, high energy Front Office Clerk to work in a winning atmosphere.

Must be able and willing to work other days and shifts as needed due to business demands.

The ideal candidate should possess the following skills and expertise:

Prior hotel front desk experience .

This position will report to the General Manager

To be successful in this role, the candidate will also:

-Demonstrate a strong work ethic and morale

-Enjoy dealing and talking to people and enjoys delivering exceptional service

-Be a great communicator

-Demonstrate strong leadership skills

- Understands how to solve problems/recommend solutions

-Have a heart for serving people

Night Auditor :

Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers.

Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

This position is for 2 days night audit and one day Evening shift 3p-11 (this is subject to change)

*(plus coverage for the other auditor vacation and requests off)