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Catering Lead
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | 5000 Whitewater Center Parkway Charlotte, North Carolina |
About this job
Catering Leads at the U.S. National Whitewater Center (USNWC) are seasonal employees responsible for meeting guest needs during banquets and special events in order to ensure a memorable and enjoyable experience. Leads are responsible for coordinating and directing Catering Associates in the set-up, break-down, and execution of all assigned events. Catering Leads report to the Events and Groups Manager.
-Comprehensively review Event Orders (EO’s) with the Event Planners and the Events and Groups Manager in order to ensure all event needs are acknowledged and understood
-Act as a day-of contact for the event host, and demonstrate initiative in responding to requests and resolving challenges as needed, involving management when necessary
-Maintain a proper atmosphere in a banquet or special event setting – supervise the performance of Catering Associates, interact with guests, uphold a high degree of professionalism, monitor event time management, and make adjustments as needed
-Provide a proper dining experience by delivering items, practicing appropriate food handling, and replenishing food items as needed
-Review and record charges incurred during events
-Relay information regarding special needs, issues, or catering concerns to management
-Supervise the set-up and break-down of indoor and outdoor function space and the inventory and storage of supplies and equipment
-Maintain a clean, professional, and healthy appearance
-Maintain availability to work evenings, weekends, and holidays as required
-Maintain accurate knowledge of activities and products offered at facility
-Comprehensively review Event Orders (EO’s) with the Event Planners and the Events and Groups Manager in order to ensure all event needs are acknowledged and understood
-Act as a day-of contact for the event host, and demonstrate initiative in responding to requests and resolving challenges as needed, involving management when necessary
-Maintain a proper atmosphere in a banquet or special event setting – supervise the performance of Catering Associates, interact with guests, uphold a high degree of professionalism, monitor event time management, and make adjustments as needed
-Provide a proper dining experience by delivering items, practicing appropriate food handling, and replenishing food items as needed
-Review and record charges incurred during events
-Relay information regarding special needs, issues, or catering concerns to management
-Supervise the set-up and break-down of indoor and outdoor function space and the inventory and storage of supplies and equipment
-Maintain a clean, professional, and healthy appearance
-Maintain availability to work evenings, weekends, and holidays as required
-Maintain accurate knowledge of activities and products offered at facility
Requirements
Job Requirements
-High school diploma or General Education Degree (GED)
-Previous experience in hospitality, food and beverage, or customer service
-A friendly and approachable demeanor and strong communication skills for interacting with both guests and team members
-Ability to work in fast-paced, team-oriented environment
Physical Requirements
-Able to stand for at least 8 hours
-Able to lift at least 50 pounds
-Comfortable working outside in variable weather conditions
Additional Information
The U.S. National Whitewater Center (USNWC) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the USNWC complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The USNWC is an employer who participates in the E-Verify program.
-High school diploma or General Education Degree (GED)
-Previous experience in hospitality, food and beverage, or customer service
-A friendly and approachable demeanor and strong communication skills for interacting with both guests and team members
-Ability to work in fast-paced, team-oriented environment
Physical Requirements
-Able to stand for at least 8 hours
-Able to lift at least 50 pounds
-Comfortable working outside in variable weather conditions
Additional Information
The U.S. National Whitewater Center (USNWC) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the USNWC complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The USNWC is an employer who participates in the E-Verify program.