Event Staff - Full-time / Part-time

Event Staff at the U.S. National Whitewater Center (USNWC) are charged with upholding a high standard of customer service while meeting guest needs during banquets and special events and ensuring memorable and enjoyable experiences. Event Staff are utility team members who may function in a variety of roles including, but not limited to, serving, bussing, bartending, set-up, and break-down of events. Event Staff are part-time, seasonal employees and report to the Front of House Supervisor for Banquets and Special Events.

• Maintain a proper atmosphere in a banquet or special event setting interacting with guests, upholding a high degree of professionalism, assisting in event time management, and making adjustments as needed
• Provide a proper dining experience for a variety of different kinds of catered events practicing appropriate food handling while serving, replenishing, and bussing food items
• Take initiative to preemptively resolve guest challenges; escalate special needs, issues, or concerns to management when necessary
• Review Event Orders (EO’s) at the beginning of each shift, and ensure room(s) are set as requested – table arrangements, stages, dance floors, A/V equipment, etc.
• Clean up and break down event space carefully and efficiently to ensure seamless transition between events
• Maintain a clean, professional, and healthy appearance
• Maintain accurate knowledge of activities and products offered at facility
• Maintain availability to work flexible hours including evenings, weekends, and holidays

Job Requirements
* High school diploma or General Education Degree (GED)
* Previous experience in hospitality, food and beverage, or customer service is preferred
* A friendly and engaging demeanor with strong communication skills for interacting with both guests and team members
* Ability to work in fast-paced, team-oriented environment and adapt to changing needs

Physical Requirements
* Able to stand for at least 8 hours
* Able to lift and move at least 50 pounds
* Comfortable working outside in variable weather conditions

Additional Information
The U.S. National Whitewater Center (USNWC) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the USNWC complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The USNWC is an employer who participates in the E-Verify program.