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in Charlotte, NC

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About this job

Canopy Tour Guides will lead and engage guests on the USNWC’s Canopy Tour, which explores the woodlands along the Catawba River and portions of the Historic Tuckaseegee Ford and Trail. Participants are guided through the tree canopy traveling from platform to platform on a series of zips, sky bridges, cargo net climbs, and rappels. In addition to daily and evening Canopy Tours, there are weekly Zip Line and Dine adventure dining tours. Experience is helpful, but not required. Paid training is available and required. Recruits must pass a written test and show proficiency on a skills assessment.

-Lead safe Canopy Tours, with a detailed focus on proper fit of participant gear and activity safety
-Provide enjoyable and professional Canopy Tours, engaging participants with enthusiasm
-Complete course and equipment inspections
-Complete inspection documentation and reports
-Work in an efficient and responsible manner without direct supervision
-Work at a height of up to 100 feet in a variety of weather conditions
-Communicate with participants, co-workers and supervisors in a clear and effective manner
-Pass a written test, show proficiency on skill assessment, and complete on-going tests/assessments
-Work a flexible and sometimes demanding schedule that can vary weekly and daily including weekends and holidays
-Respectfully work with diverse participants and staff
-Actively engage in promoting a healthy and active lifestyle

Requirements

Job Requirements
-Demonstrate ability to use sound judgment, keeping safety the top priority
-Demonstrate excellent oral communication skills
-Disposition toward continued learning and improvement of skill set
-Interest in and ability to communicate regional history and environmental education
-Ability to relate to and work with diverse populations of participants and staff
-Maintain a team-focused mindset by contributing with a positive, supportive, and professional attitude
-Self-motivated with an attention to detail
-Maintain a positive attitude in adverse weather and varying conditions
-Experience working on canopy tours or ropes courses is very helpful, but not required
-Must complete or have current First Aid and CPR Certificate

Additional Information
The U.S. National Whitewater Center (USNWC) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the USNWC complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The USNWC is an employer who participates in the E-Verify program.