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About this job

Part-Time Customer Service Representative
DEPARTMENT: Fenton
REPORTS TO: Operations Manager

HOURS: 10 am - 2 pm(2 days a week)

 

Summary:

This position is responsible for providing effective customer service for all internal and external customers by utilizing knowledge of company products and programs.

 

Essential Responsibilities:

  • Answer telephones and directs the caller to the appropriate associate. Will transfer a caller to an associate's voice mailbox or take message when the associate is unavailable
  • Greet and provide selections for customers and report to fabricators
  • File, mail and/or maintain documents for general office 
  • Perform other job related duties as assigned to or as operational needs dictate
  • Regular reliable attendance is an essential requirement for the job

 

Qualifications:

  • Possession of a diploma
  • Effectively prioritize workload and handle multiple projects at the same time
  • Provide strong customer orientation
  • Successfully communicate with internal and external customers in a team environment
  • Proficient on computers

 

Physical/Environmental Requirements:

  • Light work.Exerting up to 30 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects.
  • Exposed to primarily indoor elements