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in New York, NY

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Hours Full-time, Part-time
Location 234 West 42nd Street
New York, New York

About this job

The Technician is a vital role to Team Merlin to ensure that all the fun and magic is being delivered at optimal level.  On a daily basis, the Technician assists with the planned and reactive maintenance throughout the attraction to ensure the day-to-day operation is running smoothly, safely, and efficiently.  Working with the Technical team, you will be responsible for maintaining all aspects of the attraction including the rides, cinema, equipment, and machinery. 

Responsibilities:

  • Maintain, repair and troubleshoot all aspects of the physical plant/facility equipment and machinery including: HVAC, electrical, electronic, pneumatic, hydraulic and plumbing systems as well as rides and themed attractions.
  • Able to utilize hands-on knowledge and experience to solve problems to sustain minimal downtime of rides and themed attractions for the maximum guest experience.
  • Position functions will include: custodial duties, re-lamping & lighting systems, painting and wall repair, food and beverage equipment, shipping and receiving as well as exhibit setup and takedown.
  • Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).
  • Perform other duties as assigned.

About You

  • You will be highly self-motivated with previous maintenance experience, ideally hold a professional qualification in a mechanical or electrical field with experience maintaining a wide range of equipment including rides.
  • Minimum of 2 years of service industry experience in a technical/themed environment. Specific experience to include: animation, automation, hydraulics, pneumatics, electrical/electronics, and networks; or equivalent combination of experience and education.
  • Experience of maintaining flexibility and the highest level of service in high-pressure and/or stressful situations.
  • Proven ability to work on multiple projects simultaneously and multi-task as necessary.
  • Desire to work in fast-paced environments.
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.

Education:

  • 2+ years of technical college.  College degree preferred.

 Other:

  • While performing the duties of this job, the individual is regularly required  to stand and walk for prolonged periods; use hands and fingers to grip, pinch, handle or feel objects, tools or controls; balance; reach, pull, push with hands and arms below head and frequently above head; ability to smell.
  • The individual is occasionally exposed to toxic or caustic chemicals, hazardous chemicals, fluorescent lamps or batteries; hazardous waste; be exposed to a loud work environment.

About The Benefits

  • In return, you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance and 401(k) matching plan offering), share program opportunities, and benefit from free entry to all of our Merlin attractions which also extend to family and friends.  In addition, you can expect continued growth of joining an exciting, global organization.