Counter Attendant - Full-time / Part-time

The Sal’s Pizza Counter Attendant is required to handle food and beverages that are typically ready-made or easy to assemble throughout their shifts. The Counter Attendant takes orders from customers and delivers them back to them accurately. Counter Attendants are also responsible for guest service and satisfaction, food quality, cleanliness, and sanitation.

About Lupoli Companies

Authentically Italian, Locally Inspired, Passionately Innovative 

CEO Sal Lupoli’s quest to create the best pizza started during a culinary apprenticeship in Boston's North End, home to more than 100 authentic Italian eateries. It was here that Sal got the idea for the business that would eventually grow to multiple locations nationally and locally.

In 1990, Sal opened his first location in Salem, N.H., in an 800-square-foot storefront along with his brother, Nick. Armed with business degrees and a passion for hard work, the young entrepreneurs opened the doors. “Straight from Boston’s North End” was the foundation of their marketing campaign, taking the fastest growing quick-serve concept in the world and making it even better was their mission. Choosing to work with only fresh ingredients and preparing their dough fresh daily, the Lupoli brothers set out to establish a reputation for the best quality, the largest pizza, and the lowest price.                                                                                               

Expanding even further, Sal added “Real Estate and Business Developer” to his resume in 2003 when he purchased dilapidated mill buildings along the Merrimack River in Lawrence, MA. He transformed the mills into a renovated campus boasting 1.4 million square feet of retail and commercial space that has brought 250 companies and 2,500 jobs to the community.

Sal’s Pizza has corporate-owned properties in New Hampshire and Massachusetts. The business, with over 40 locations, has become a large retail franchise and wholesale operation serving all of New England.

Our Mission

 Feeding the lifestyle of our community's body & spirit by creating wholesome foods, engaging environments & Loving Our People. Now that's True Happiness!

The ideal candidate for this position will have:      

• Customer service orientation
• Motivation
• Team player attitude
• Willingness to follows rules
• Be able to manage multiple telephone line orders in a professional manner.
• Provide timely, pleasant, and polite food and beverage service to guests.
• Be able to take orders from customers and deliver them back to the customers accurately.
• Possess good interpersonal skills to deal efficiently with patrons, coworkers and general public.
• Be available to work varied shifts, including weekends and holidays.

General Overview of Requirements:

• Provide quick and courteous service to all customers, greeting customers within 10 seconds.
• Maintain sanitation of the restaurant including floors, tables, ledges, and counters.
• Maintain awareness of items and specials.
• Perform all aspects of point of sale service -­? cash, credit, and check sales.
• Follow established cash handling procedures, maintaining cash accuracy with receipts.
• Take orders over phone and in person.
• Assist with early guest complaints and notify manager on duty immediately.
• Assist pizza makers with toppings and dough.
• Other duties as assigned.

Required Skills and Experience:

• Must be able to lift up to 35 pounds
• Possess good English language skills