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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Los Angeles, CA
Los Angeles, California

About this job

Advance America is a respected leader in the consumer financial and loan services industry. Helping people advance in life - with fast access to cash transfers, pre-paid debit cards, loans and tax services - is what we're all about. We are currently seeking highly-skilled, career-oriented individuals ready to POWER ON!

Why Work for Us?:
  • Competitive Hourly Pay
  • Uncapped Bonus Potential
  • Great FULL TIME Schedules, Sunday's off!
  • Paid Vacation/Holidays
  • Benefit Package: Health, Vision & Dental Insurance.
  • 401(k) Savings Plan
  • Tuition Assistance
  • Comprehensive On the Job Training
  • Career Advancement Opportunities
The Bilingual Assistant Center Manager role is a hands-on, customer-focused position that is responsible for assisting the Center Sales Manager in handling the center's daily operations. Our Assistant Manager's actively participate in leading the team to meet performance & growth goals. We are looking for someone who demonstrates attention to detail, superior customer service skills, and a passion for building relationships with current and potential customers.

  • Customer Service: Build strong relationships with current and prospective customers, in person and over the phone. Manage customer concerns, and actively participate in customer transactions

  • Sales: Understand, recommend, and sell financial products and services to customers.

  • Marketing: Engage with members of the community, local businesses and attend events to grow customer base.
  • Team & Leadership: Work closely with and support others in a positive, team environment to enhance the customer experience. Interim supervisor in the absence of the CSM.
  • Collections: Perform and document collection calls, field visits, and any other approved collection activities.
  • Compliance: Adhere to the Company's policies, procedures, Creed, and to all applicable state and federal regulations.

Equivalent Education Level Required: High School Diploma or equivalent.

Experience Required: Minimum 1-2 years of Customer Service, Sales & Cash Handling experience.

Skill Sets Required:
Fluent in both English & Spanish (verbal/written
Professional communication in person, over the phone and in written form.
Intermediate math skills.
Intermediate Computer Skills.
High degree of personal integrity.

Travel Requirements: Must have a valid driver's license and access to insured, reliable transportation. Ability to travel within division for marketing, collections, staffing, special events, and banking responsibilities.

Attire: Professional business attire or Advance America logo apparel required.

Other: Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, credit check where required by state law, reference check, and drug test. Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs. Overtime may be required.

We consider all qualified applicants and assess criminal histories individually in accordance with the Los Angeles Fair Chance Initiative for Hiring.