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in Santa Rosa, CA

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Hours Full-time, Part-time
Location 2815 Santa Rosa Ave
Santa Rosa, California

About this job

 

BASIC FUNCTION:

Shares the responsibility for the overall success and profitability of the store with the General Manager. This requires effective management and leadership of the store to drive sales and profit through excellent customer service, modeling superior selling skills, developing and retaining successful staff members, controlling expenses, maintaining effective visual presentation standards, ensuring quality framing and production standards, maintaining established product margins, ensuring compliance with policies, procedures and directives and, most importantly, exceeding expectations of customers’ shopping experience.

 

MINIMUM REQUIREMENTS:

  • Minimum 1 year effective retail supervisory experience or experience in a key contributor role. Also requires demonstrated expertise in selling skills (including modeling bestselling behaviors).
  • Superior customer service standards to establish and maintain customer shopping experience which exceed expectations.
  • Knowledge of successful store operating procedures and demonstrated compliance with policies and procedures.
  • Strong communication, time management, and sound decision making skills.
  • Demonstrated visual merchandising skills and demonstrated knowledge of effective payroll planning and scheduling.
  • Demonstrated skills in training and coaching associates in a variety of areas. An understanding of the P & L and accountability standards. Must have the ability to read and understand maps/plan-o-grams, how to read, interpret and execute markdown’s or price changes.
  • Must possess the ability to adapt to frequent changes. Must have a general understanding on how to manage human resources issues such as employee relations matters, local and federal laws,
  • documenting performance management, writing performance appraisals, conducting meetings, giving positive and constructive feedback, interviewing and recruiting skills, planning and organizing skills.
  • Must have P & L knowledge and a general understanding of how to manage a profitable business.

 

SCHEDULING REQUIREMENTS:

Work rotating shifts on the management schedule including a mix of opening, closing, mid-day and weekend shifts in order to provide maximum sales leadership and supervision throughout all hours of operations. The Assistant Manager position is a Full-time position requiring a 40-hour workweek; however, the schedule may be altered to adapt to the needs of the business. Regular attendance is an essential function of the job.

 

POSITIONS DIRECTLY SUPERVISED

Shares responsibility for supervising all associates including, Lead Associates, Framing Associates, Receiving Associates, and Sales Associates.