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in Malvern, PA

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Hours Full-time, Part-time
Location 429 King Road
Malvern, Pennsylvania

About this job

You will assist in ensuring a positive lasting impression for our customer’s shopping experience by performing all customer service functions according to established procedures. Your role will include assisting customers during the checkout process by bagging groceries, answer phones and customer questions. You will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Essential functions:
• Make sure customers are being taken care of and the front end looks neat and tidy at all times. Surprise and delight the customers with consistent, delightful service.
• Provide courteous customer service; greet each customer with friendly eye contact and individually thank them for their business.
• Carefully & efficiently bag groceries.
• Perform price checks as needed and restock returned/abandoned product in a timely manner.
• Follow and comply with all applicable health and sanitation procedures and adheres to safe work practices.
• Respond promptly to customer needs and questions and request assistance when necessary to ensure customers are checked out quickly.
• Answer phones working with KWF protocol and ensure paging procedures are being followed.
• Performs other duties as assigned by the Store Manager or Manager on Duty.

Requirements

Job Requirements
Hours: Part time (less than 25) per week nonexempt status with flexibility to work day, evening and weekend shifts as necessary.

Ability to stand for 5 to 8 hours. Ability to bend, stoop and lift up to 50 lbs.

Personal Characteristics:
* Must be self?motivated, solution?oriented and love people.
* An eye for detail.
* Able to work well with others and convey enthusiasm.
* Love and knowledge of natural foods.
* Flexible scheduling.
* Knowledge of basic computer skills.
* Ability to follow instructions and procedures.
* Ability to understand customer needs.
* Good interpersonal skills and ability to communicate effectively with other Team Members and leadership.

Physical Capabilities:
* Full Sense Range (Vision, Hearing, and Sense of Smell) - the ability to read product labels, distinguish color and smell for quality control as well as the ability to communicate with customers and co-workers.
* Lifting, Gripping and Carrying Objects - Up to 50 to 75 pounds frequently, including boxes, cans, tools, and other products.
* Stooping, Squatting, and Kneeling - Stoop and maneuver to pick up boxes from shelving and carts.
* Walking - Short distances to bring items from miscellaneous areas.
* Standing - Prolonged standing.
* Work Environment - Movement based with the majority of time being in motion (walking/standing) rather than sedentary (sitting).
* Climate - Ability to work in cold environments (cooler, freezer, back stock area) and handle cold products for extended periods of time on a regular basis.



Additional Information
We pride ourselves on being able to offer a robust benefits package to our full time staff.

Benefits include:
* Medical and dental insurance options
* Store discount
* 401 (K) after one year of service
* Paid Time Off
* Sick Time
* Short term and Long term disability

Part time employees are eligible for a 15% food discount, receive sick time and are able to participate in the 401K program after 1,000 hours and one year of continuous service.
Please Note: This job description is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities or requirements.