MEDICAL DIRECTOR - Admin-Operational - Days

CHI Health is a regional health network with a unified mission: nurturing the healing ministry of the Church while creating healthier communities. Headquartered in Omaha, the combined organization consists of 15 hospitals, two stand-alone behavioral health facilities and more than 150 employed physician practice locations in Nebraska and southwestern Iowa. More than 12,000 employees comprise the workforce of this network that includes 2,820 licensed beds and serves as the primary teaching partner of Creighton University's health sciences schools. In fiscal year 2014, the organization provided a combined $149.3 million in quantified community benefit including services for the poor, free clinics, education and research. With locations stretching from Kearney, Neb. to Missouri Valley, Iowa, the health network is the largest in Nebraska and serves residents of Nebraska and southwest Iowa. For more information, visit online at CHIhealth.com.

Job Summary:

The CHI Health Clinic Medical Director reports to the CHI Health Clinic Chief Medical Officer. The individual serving in this role has full authority and accountability for physician management and oversight of day to day operations of assigned clinics. This position requires the skills and abilities to build collaborative relationships with physicians and other members of the management team to fulfill his/her accountabilities.

In addition, the incumbent serves as a liaison for promoting clinical quality and a patient-centered care continuum within each medical specialty. This position works collaboratively with both employed and independent medical staffs, community leaders, agencies and payors to carry out the goals and objectives outlined in the strategic plan. A key role of this position is to build strong relationships with physicians and employees for CHI Health Clinic in order to achieve high levels of physician, employee, and patient satisfaction.

Essential Duties:

* Responsible for all aspects of physician management within the assigned CHI Health Clinic division.

* Responsible for maintaining strong, positive relationships with physicians and allied health practitioners in the assigned facilities.

* Works with the CHI Health Clinic leadership team and CHI Health leadership in developing short and long range business plans for the assigned CHC division.

* Collaborates with other CHC Medical Directors to improve the operations of the assigned CHC division, including strategic planning, service excellence, physician relations, quality assurance, education, mission integration and other operational improvements.

* Collaborates with other CHI Health Clinic leaders to develop and maintain consistent policies and practices across CHI Health Clinic.

* Consistent with CHI Health Clinic priorities, plans and implements initiatives which support growth and a competitive advantage for assigned clinics.

* Develops, monitors and responds to a full range of financial, service and quality indicators in all areas of responsibility.

* Works closely with medical staff to obtain input and support of program initiatives and improvements. Supports the medical staff functions and facilitates the transition and orientation of new medical staff.

* Leads/supports development of CHI Health and CHI Health Clinic quality initiatives and other programs to continually improve cost effectiveness and quality of services and patient and customer satisfaction.

* Strategically evaluates and initiates measures to assure CHC medical staff development and recruitment needs congruent with CHC's growth strategies and operational plans.

Hours: Regular office hours.

Qualifications

Experience

Position requires at least five years of clinical practice experience. A minimum of three years of progressively more responsible experience in medical administration, as well as medical staff leadership in a senior administrative position required. Experience working in a clinically integrated care organization is preferred.

Education/Licensure

* Position requires a physician who is board certified in Internal Medicine, Pediatrics, Family Medicine or Internal Medicine/Pediatrics.

* M.D. or D.O License in Nebraska and/or Iowa.

* Advanced management degree preferred.

Knowledge/Skills/Abilities

Communication and interpersonal skills required for frequent contact with diverse internal customers and stakeholders external to CHI Health. A collaborative style with the ability to persuade and negotiate on situations which are controversial and/or sensitive and result in consensus-based decisions. A mastery of a variety of communication modalities is required to include making formal and informal persuasive arguments, making presentations, writing complex correspondence and managing complex relationships over time.

Analytical ability to conceptualize well, as well as a thorough knowledge of fundamentals, theories, principles and practices of quality improvement methodologies (e.g., TQM, Lean, 6 Sigma), community health, population-based determinants of health, and epidemiology.

Project management skills including the ability to define program, project or process objectives, identify stakeholders and their interests, plan steps, coordinate and allocate human, technological and fiscal resources to accomplish goals and objectives in a resourceful yet timely manner. Leadership skills including demonstrated willingness to pursue roles with increasing levels of accountability and comfort with decision-making responsibilities, coaching, teaching, and counseling skills, and the ability to inspire and build confidence in others and to forge alliances and garner support.

In-depth understanding and technical knowledge of the administrative, operational, and medical/clinical aspects of healthcare functions and facilities including human, legal, risk management, legislative, regulatory, technological, fiscal, and customer aspects of patient care.

Other skill sets required for this position:

* Demonstrated understanding of general principles of healthcare management, biostatistics, and the complexities of the current financing system.

* Demonstrated understanding of regulatory and accreditation standards.

* Demonstrated understanding of principles and implications of standards for quality of care, quality measurement and monitoring, utilization reviews, discharge planning, infection control and related features of today's healthcare environment.

* Highly knowledgeable about the concepts and implementations of clinical redesign, physician practice behavior, and outcomes analysis.

* Skills in mediation and conflict management resolution.

* Effective verbal and written communication skills.

* Creates and communicates a compelling and inspired vision or sense of core purposes; sees possibilities; is optimistic.

* Sees ahead clearly; anticipates future consequences and trends accurately.

* Collaborates with others to plan and execute strategies and tactics; understands how to work effectively in a matrix management environment.