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in Universal City, CA
Bakery Supervisor-Voodoo Doughnut - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Universal City, CA Universal City, California |
About this job
Summary
Responsible for assisting to supervise the operation of the Voodoo branded restaurant. Ability to create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.
Essential Functions
* Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Company policies and procedures.
* Supports the employee and guest satisfaction programs and ensures the staff understands the importance of the programs.
* Supervises all hourly staff, provides work direction, performance reviews, and coaching to team.
* Completion of administrative responsibilities for the department to include team member schedules, FOH & BOH operational, cleanliness and sanitation checklists.
* Mentors and counsels team members and enforce appropriate policies and procedures ensuring compliance of departmental standards.
* Responsible for supervising employee's workflow, setting leadership standards, and guiding work locations efficiency. Builds internal relationships ensure our employees are exceeding expectations.
* Observes, critiques, and adjusts the daily functions of both departmental personnel and standard operating procedures to provide quality guest service.
* Maintains projected labor budgets. Adjust operations as necessary to budgets, including weekly work schedules.
* Maintain a clean, safe and professional work area.
* Ensure proper hiring, and training content is maintained.
* Ensure the workforce is trained and proficient at operating venue.
* Lead workforce planning, reward and recognition planning, employee events, and employee satisfaction action planning.
* Performs other duties as assigned* High School diploma or GED required
* Minimum 2 years management & food industry experience
* Experience managing a team of 30+ employees.
* Must be available to work on weekends, holidays and nights in varying weather conditions.
* Must demonstrate good judgment and a strong sense of ethics in deciding how to respond to the guests concerns and issues while keeping company business models in mind.
* Strong customer service, interpersonal and organizational skills.
Responsible for assisting to supervise the operation of the Voodoo branded restaurant. Ability to create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.
Essential Functions
* Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Company policies and procedures.
* Supports the employee and guest satisfaction programs and ensures the staff understands the importance of the programs.
* Supervises all hourly staff, provides work direction, performance reviews, and coaching to team.
* Completion of administrative responsibilities for the department to include team member schedules, FOH & BOH operational, cleanliness and sanitation checklists.
* Mentors and counsels team members and enforce appropriate policies and procedures ensuring compliance of departmental standards.
* Responsible for supervising employee's workflow, setting leadership standards, and guiding work locations efficiency. Builds internal relationships ensure our employees are exceeding expectations.
* Observes, critiques, and adjusts the daily functions of both departmental personnel and standard operating procedures to provide quality guest service.
* Maintains projected labor budgets. Adjust operations as necessary to budgets, including weekly work schedules.
* Maintain a clean, safe and professional work area.
* Ensure proper hiring, and training content is maintained.
* Ensure the workforce is trained and proficient at operating venue.
* Lead workforce planning, reward and recognition planning, employee events, and employee satisfaction action planning.
* Performs other duties as assigned* High School diploma or GED required
* Minimum 2 years management & food industry experience
* Experience managing a team of 30+ employees.
* Must be available to work on weekends, holidays and nights in varying weather conditions.
* Must demonstrate good judgment and a strong sense of ethics in deciding how to respond to the guests concerns and issues while keeping company business models in mind.
* Strong customer service, interpersonal and organizational skills.