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Hours Full-time, Part-time
Location Universal City, CA
Universal City, California

About this job

Summary

Responsible for assisting to supervise the operation of the Voodoo branded restaurant. Ability to create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.

Essential Functions

* Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Company policies and procedures.

* Supports the employee and guest satisfaction programs and ensures the staff understands the importance of the programs.

* Supervises all hourly staff, provides work direction, performance reviews, and coaching to team.

* Completion of administrative responsibilities for the department to include team member schedules, FOH & BOH operational, cleanliness and sanitation checklists.

* Mentors and counsels team members and enforce appropriate policies and procedures ensuring compliance of departmental standards.

* Responsible for supervising employee's workflow, setting leadership standards, and guiding work locations efficiency. Builds internal relationships ensure our employees are exceeding expectations.

* Observes, critiques, and adjusts the daily functions of both departmental personnel and standard operating procedures to provide quality guest service.

* Maintains projected labor budgets. Adjust operations as necessary to budgets, including weekly work schedules.

* Maintain a clean, safe and professional work area.

* Ensure proper hiring, and training content is maintained.

* Ensure the workforce is trained and proficient at operating venue.

* Lead workforce planning, reward and recognition planning, employee events, and employee satisfaction action planning.

* Performs other duties as assigned* High School diploma or GED required

* Minimum 2 years management & food industry experience

* Experience managing a team of 30+ employees.

* Must be available to work on weekends, holidays and nights in varying weather conditions.

* Must demonstrate good judgment and a strong sense of ethics in deciding how to respond to the guests concerns and issues while keeping company business models in mind.

* Strong customer service, interpersonal and organizational skills.