Shift Manager

Dairy Queen Grill & Chill is looking for an experienced (Part-Time) Shift Manager(s) for its Hilton Head location. 

Pay rate varies between $12-$15 per hour depending on experience and qualification plus performance based bonus incentives. We offer employee benefits including Accident & Short Term Disability Coverage, Cancer Care, Dental, Vision, Life Insurance, Critical Care and Paid Vacation. Eligibility of these benefits depend on the employee's rank (management vs. staff) and the length of the employment with the company. 

Experience Needed
• Must be American Dairy Queen Certified Mangers (the "Manager Cert")--We will train qualifying candidates to obtain the Manager Certification. 
• Minimum 2-4 years of restaurant management experience, with responsibility for restaurant profit and loss, required. Previous quick service restaurant experience strongly preferred. 
• High School diploma or equivalent required. 
• Proven track record of effectively managing COGS and labor. 
• ServSafe® certified or approved equivalent.


Skills/Competencies Needed

• Customer focus - strong hospitality and customer service skills, enjoys engaging with the customer.
• Trainer and coach - ability to be a strong trainer and coach to others on restaurant routines and systems, as well as how to effectively interact with customers and each other.
• Management skills - excellent track record of coaching and developing employees and effectively resolving employee relations issues. Ability to motivate and retain a strong team, and set a positive and upbeat store environment.
• Organization and goal focus - must be highly organized and detail-oriented with the capability to oversee all aspects of the business and multiple areas simultaneously in a fast-paced environment. Must be able to set clear goals for the business and actively work to achieve and exceed these goals.
• Technical - proficiency with computers and with Point of Sale systems. 
• Flexibility and adaptability -willingness to follow directions and a commitment to meet DQ and OJ standards in all you do.
• Integrity-does the right thing even when no one is looking, honest, earns trust of others.

Work Conditions
Must have ability to:
• Perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. 
• Must be able to work flexible shift and hours
• Stand for long periods of time. 
• Lift up to 50 pounds. 
• Work around nuts and other allergens.