Shift Leader - Full-time / Part-time

Shift Leaders work with the General Manager to ensure an all-around amazing Guest experience. They assume responsibility for operations and Guest complaints in the absence of GM and assist with daily preparation, construction, and service of all menu items with focus on restaurant cleanliness and safe food handling practices.

QUALIFICATIONS

• Outstanding customer service skills
• Relentless work ethic
• 1+ year as a team member or other similar restaurant experience

EXPECTATIONS 

• Punctuality
• Cleanliness
• Friendliness
• Sense of urgency

DUTIES AND RESPONSIBILITIES 

• Ensure drawer and deposits are correct on nights when acting as closing manager
• Prepare a variety of menu items in an accurate and efficient manner
• On occasion, be responsible for placing orders for delivery the next day
• Assume 100% responsibility for quality of products served
• Plan and manage a shift effectively when GM is not present
• Know and comply consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures
• Stock and maintain sufficient levels of food products at line stations to assure a smooth service period
• Portion food products prior to cooking according to standard portion sizes and recipe specifications
• Maintain a clean and sanitary work station area including tables, shelves, refrigerators, and oven
• Follow proper plate presentation and garnish setup for all dishes
• Handle, store and rotate all products properly
• Assist in food prep assignments during off-peak periods as needed
• Attend all scheduled team member meetings and bring suggestions for improvement